Dimhl
Level 1 (0 points)

Q: 7.6.4 apple extreme slow downloading speed

Since downloading Airport Firmware 7.6.4 to my AirPort Extreme and Airport Express my down loading times have slowed.  I have a good signal on all devices.  I should have 20 Mbps of upload and download, my upload speed is 18 Mbps on speedtest.net but download is 2 Mbps.  When I bypass AirPort Extreme and connect my computer directly I get 18 Mbps of uploading and downloading.

AirPort Extreme

Posted on Aug 31, 2013 5:18 AM

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Dimhl

Q: 7.6.4 apple extreme slow downloading speed

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  • by Tesserax,Helpful

    Tesserax Tesserax Aug 31, 2013 9:29 AM in response to Dimhl
    Level 9 (54,906 points)
    Wireless
    Aug 31, 2013 9:29 AM in response to Dimhl

    It is possible that the update to 7.6.4 did not take properly. I would suggest that you try it again. If you still fail to get the appropriate download speeds, you can try downgrading the firmware to an earlier version that did.

     

    Please check out the following Apple Support article for details.

  • by Dimhl,

    Dimhl Dimhl Aug 31, 2013 4:11 PM in response to Tesserax
    Level 1 (0 points)
    Aug 31, 2013 4:11 PM in response to Tesserax

    Thank you for your input, I had a hard time getting any other firmware to install I kept getting error messages.  Finally got 7.6.3 to re-install and speed has returned.

  • by TomK,

    TomK TomK Sep 2, 2013 5:49 PM in response to Dimhl
    Level 1 (30 points)
    Sep 2, 2013 5:49 PM in response to Dimhl

    I have a fast connection from airport extreme. But all of my 3 airport express routers, configured to extend the network, are very slow: about 1/10 to 1/5 the speed of the airport extreme: 45-50 versus 5 mbps (though it varies somewhat). There is no great distance, no major obstacles, etc.  Strangely, the upload speed is faster: 8mbps vs 5. There are sometimes a handful of devices connected to the network: a few phones, an ipad, a laptop or two. B

     

    I've tried all the solutions I've seen on these forums, including downgrading the firmware. Made no difference.

     

    The airport express units are roughly a 1.5 years old.