User profile for user: Francis323
Francis323 Author
User level: Level 1
0 points

Finder Crashes in last 5 seconds of File Transfer

While backingup some files to my external hard drive, Finder keeps crashing in the last 5 seconds of the transfer. (It also crashes while I am deleteing a file from the external HDD) I then have to force quit my MBP (or yank the USB cable) to fix this problem. After restarting my MBP, I check the external HDD and see that all the files are there (including the ones i transferred). This happens to all of my External HDDs while backingup. Anyone else having these problem? Or a solution to this? Thanks for the help in advance...I don't want to keep restarting and yanking the USB cable, I worry that my files are getting corrupted in the long run.


I'm using:

OS X 10.8.4

Mid-2012 13" MBP

Seagate Baracuda 2TB (on a Thermaltake enclosure)

Portable ADATA 1GB




User uploaded file

MacBook Pro (13-inch Mid 2012), OS X Mountain Lion (10.8.4)

Posted on Aug 31, 2013 7:10 AM

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User profile for user: Linc Davis
Linc Davis
User level: Level 10
209,709 points

Aug 31, 2013 10:38 AM in response to Francis323

If you have more than one user account, these instructions must be carried out as an administrator.

Launch the Console application in any of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad. Click Utilities, then Console in the icon grid.

Step 1

Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select

View ▹ Show Log List

from the menu bar.


Enter "BOOT_TIME" (without the quotes) in the search box. Note the timestamps of those log messages, which refer to the times when the system was booted. Now clear the search box and scroll back in the log to the last boot time after you had the problem. Select the messages logged before the boot, while the system was unresponsive or was failing to shut down. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V). Please include the BOOT_TIME message at the end of the log extract.

If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.

When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.

Please do not indiscriminately dump thousands of lines from the log into this discussion.

Important: Some private information, such as your name, may appear in the log. Anonymize before posting.

Step 2

Still in Console, look under System Diagnostic Reports for crash or panic logs, and post the entire contents of the most recent one, if any. In the interest of privacy, I suggest you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if present (it may not be.) Please don’t post shutdownStall, spin, or hang logs — they're very long and not helpful.

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User profile for user: Francis323
Francis323 Author
User level: Level 1
0 points

Sep 1, 2013 9:10 AM in response to Linc Davis

Hi Linc


I hope I'm doing this correctly...I already deleted a huge chunck of the report that seemed to repeat it self. I appologize in advance if I made a mistake here.


Here is the link to the BOOT Time: https://www.dropbox.com/s/botj0yz2shfvood/BOOT.rtf


And I just opened the system diagnostic report and it seems like I'm getting crashes every second and everyday... I don't think I should post all of them just to flood it but here's a sample of one of crash reports:


Process: hasplmd [6244]

Path: /usr/libexec/hasplmd

Identifier: hasplmd

Version: ???

Code Type: X86 (Native)

Parent Process: launchd [1]

User ID: 0



Date/Time: 2013-09-01 09:07:07.579 -0700

OS Version: Mac OS X 10.8.4 (12E55)

Report Version: 10

Sleep/Wake UUID: 0024BD4D-6352-497D-BC54-3109B62DCB77



Crashed Thread: 0



Exception Type: EXC_BAD_ACCESS (SIGBUS)

Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000



VM Regions Near 0:

--> __PAGEZERO 0000000000000000-0000000000001000 [ 4K] ---/--- SM=NUL /usr/libexec/hasplmd

__TEXT 0000000000001000-00000000001d2000 [ 1860K] r-x/rwx SM=COW /usr/libexec/hasplmd



Thread 0 Crashed:

0 ??? 0000000000 0 + 0

1 libsystem_kernel.dylib 0x97d489fb mig_get_reply_port + 10

2 libsystem_kernel.dylib 0x97d41c04 task_set_exception_ports + 86

3 ??? 0x0048f73a 0 + 4781882



Thread 0 crashed with X86 Thread State (32-bit):

eax: 0x00000000 ebx: 0x0048f63c ecx: 0x00000001 edx: 0x97d4877e

edi: 0x00000907 esi: 0x00000000 ebp: 0xbffffce8 esp: 0xbffffcdc

ss: 0x00000023 efl: 0x00010286 eip: 0x00000000 cs: 0x0000001b

ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f

cr2: 0x00000000

Logical CPU: 3



Binary Images:

0x1000 - 0x1d0fff hasplmd (???) <0315D420-D963-3935-5106-C26DA1355A48> /usr/libexec/hasplmd

0x8fe44000 - 0x8fe76e57 dyld (210.2.3) <23DBDBB1-1D21-342C-AC2A-0E55F27E6A1F> /usr/lib/dyld

0x90007000 - 0x9000efff libsystem_dnssd.dylib (379.38.1) <4F164CA8-4A4F-3B27-B88A-0926E2FEB7D4> /usr/lib/system/libsystem_dnssd.dylib

0x9000f000 - 0x90017fff libcopyfile.dylib (89) <4963541B-0254-371B-B29A-B6806888949B> /usr/lib/system/libcopyfile.dylib

0x90282000 - 0x90283fff libquarantine.dylib (52.1) <094A1501-373E-3397-B632-8F7C5AC8EFD5> /usr/lib/system/libquarantine.dylib

0x90359000 - 0x90376fff libxpc.dylib (140.43) <C628073D-51A0-3541-A665-1121520508C6> /usr/lib/system/libxpc.dylib

0x903ca000 - 0x903cafff libkeymgr.dylib (25) <D5E93F7F-9315-3AD6-92C7-941F7B54C490> /usr/lib/system/libkeymgr.dylib

0x9062c000 - 0x9066efff libauto.dylib (185.4) <3098A75E-438E-3F18-BAAC-CD8F1CC7C2F7> /usr/lib/libauto.dylib

0x90737000 - 0x90764ffe libsystem_m.dylib (3022.6) <93CEEC8C-FAB5-313C-B0BB-0F4E91E6B878> /usr/lib/system/libsystem_m.dylib

0x90922000 - 0x9098aff7 com.apple.framework.IOKit (2.0.1 - 755.24.1) <70DE925B-51E8-3C65-8928-FB49FD823D94> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit

0x90b15000 - 0x90b41ff7 libsystem_info.dylib (406.17) <2731CC70-DF2E-3BD1-AE73-A3B83C531756> /usr/lib/system/libsystem_info.dylib

0x90c1a000 - 0x90e02ffb com.apple.CoreFoundation (6.8 - 744.19) <DDD3AA21-5B5F-3D8F-B137-AD95FCA89064> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation

0x912b9000 - 0x912bafff libDiagnosticMessagesClient.dylib (8) <39B3D25A-148A-3936-B800-0D393A00E64F> /usr/lib/libDiagnosticMessagesClient.dylib

0x9131c000 - 0x91327fff libcommonCrypto.dylib (60027) <8EE30FA5-AA8D-3FA6-AB0F-05DA8B0425D9> /usr/lib/system/libcommonCrypto.dylib

0x914ae000 - 0x9156bfeb libsystem_c.dylib (825.26) <6E35A83F-1A5B-3AF9-8C6D-D7B57B25FB63> /usr/lib/system/libsystem_c.dylib

0x9158a000 - 0x9158bfff libsystem_sandbox.dylib (220.3) <C532F6A6-7E85-38F3-8660-EC1066DF67BE> /usr/lib/system/libsystem_sandbox.dylib

0x91650000 - 0x9165eff7 libz.1.dylib (43) <245F1B61-2276-3BBB-9891-99934116D833> /usr/lib/libz.1.dylib

0x92f68000 - 0x92fccff3 libstdc++.6.dylib (56) <F8FA490A-8F3C-3645-ABF5-78926CE9C62C> /usr/lib/libstdc++.6.dylib

0x9328e000 - 0x932b0fff libc++abi.dylib (26) <3AAA8D55-F5F6-362B-BA3C-CCAF0D3C8E27> /usr/lib/libc++abi.dylib

0x93742000 - 0x9384f057 libobjc.A.dylib (532.2) <FA455371-7395-3D58-A89B-D1520612D1BC> /usr/lib/libobjc.A.dylib

0x93dc6000 - 0x93dc7fff libremovefile.dylib (23.2) <9813B2DB-2374-3AA2-99B6-AA2E9897B249> /usr/lib/system/libremovefile.dylib

0x94a6c000 - 0x94a70ffe libcache.dylib (57) <834FDCA7-FE3B-33CC-A12A-E11E202477EC> /usr/lib/system/libcache.dylib

0x94a71000 - 0x94ad3fff libc++.1.dylib (65.1) <35EE57E1-2705-3C76-A75A-75655D720268> /usr/lib/libc++.1.dylib

0x957ce000 - 0x9598affd libicucore.A.dylib (491.11.3) <FF55E176-7D66-3DBB-AF86-84744C47A02C> /usr/lib/libicucore.A.dylib

0x9598b000 - 0x9598dfff libdyld.dylib (210.2.3) <05D6FF2A-F09B-309D-95F7-7AF10259C707> /usr/lib/system/libdyld.dylib

0x95c6b000 - 0x95c72fff liblaunch.dylib (442.26.2) <310C99F8-0811-314D-9BB9-D0ED6DFA024B> /usr/lib/system/liblaunch.dylib

0x95e16000 - 0x95e17ffd libunc.dylib (25) <5E1EEE9E-3423-33D7-95B2-E4D17DD08C18> /usr/lib/system/libunc.dylib

0x96674000 - 0x96686fff libbsm.0.dylib (32) <DADD385E-FE53-3458-94FB-E316A6345108> /usr/lib/libbsm.0.dylib

0x97469000 - 0x97477ff3 libsystem_network.dylib (77.10) <11CAF6A8-17CF-3178-9348-57C5ED494BA8> /usr/lib/system/libsystem_network.dylib

0x97624000 - 0x97670fff libcorecrypto.dylib (106.2) <20EBADBA-D6D6-36F0-AE80-168E9AF13DB6> /usr/lib/system/libcorecrypto.dylib

0x97671000 - 0x97671fff libsystem_blocks.dylib (59) <3A743C5D-CFA5-37D8-80A8-B6795A9DB04F> /usr/lib/system/libsystem_blocks.dylib

0x97672000 - 0x9767cfff libsystem_notify.dylib (98.5) <7EEE9475-18F8-3099-B0ED-23A3E528ABE0> /usr/lib/system/libsystem_notify.dylib

0x97896000 - 0x978a8ff7 libdispatch.dylib (228.23) <86EF7D45-2D97-3465-A449-95038AE5DABA> /usr/lib/system/libdispatch.dylib

0x978b0000 - 0x978b7ffb libunwind.dylib (35.1) <E1E8D8B3-3C78-3AB1-B398-C180DC6DCF05> /usr/lib/system/libunwind.dylib

0x97c71000 - 0x97c72fff libdnsinfo.dylib (453.19) <3B523729-84A8-3D0B-B58C-3FC185060E67> /usr/lib/system/libdnsinfo.dylib

0x97d36000 - 0x97d50ffc libsystem_kernel.dylib (2050.24.15) <9E58DCC0-D5FF-37E1-AA7F-F2206719E138> /usr/lib/system/libsystem_kernel.dylib

0x99831000 - 0x9983dffe libkxld.dylib (2050.24.15) <BEC097B0-9D9A-3484-99DB-0F537E71963E> /usr/lib/system/libkxld.dylib

0x9a641000 - 0x9a644ff7 libcompiler_rt.dylib (30) <CE5DBDB4-0124-3E2B-9105-989DF98DD108> /usr/lib/system/libcompiler_rt.dylib

0x9a645000 - 0x9a649ff7 libmacho.dylib (829) <5280A013-4F74-3F74-BE0C-7F612C49F1DC> /usr/lib/system/libmacho.dylib

0x9a64a000 - 0x9a64afff libSystem.B.dylib (169.3) <B81FAD7E-8808-3F49-807F-0AD68D0D7359> /usr/lib/libSystem.B.dylib



External Modification Summary:

Calls made by other processes targeting this process:

task_for_pid: 0

thread_create: 0

thread_set_state: 0

Calls made by this process:

task_for_pid: 0

thread_create: 0

thread_set_state: 0

Calls made by all processes on this machine:

task_for_pid: 951

thread_create: 2

thread_set_state: 0



VM Region Summary:

ReadOnly portion of Libraries: Total=40.7M resident=27.3M(67%) swapped_out_or_unallocated=13.5M(33%)

Writable regions: Total=10.1M written=16K(0%) resident=52K(1%) swapped_out=0K(0%) unallocated=10.0M(99%)


REGION TYPE VIRTUAL

=========== =======

Memory tag=35 5684K

Stack 64.0M

__DATA 3460K

__DATA/__OBJC 48K

__HASP_SRM_3_50 64K

__IMPORT 8K

__LINKEDIT 30.2M

__OBJC 4K

__PAGEZERO 4K

__TD 4K

__TEXT 10.6M

__UNICODE 544K

mapped file 166.3M

shared memory 12K

=========== =======

TOTAL 280.6M

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User profile for user: Linc Davis
Linc Davis
User level: Level 10
209,709 points

Sep 1, 2013 9:50 AM in response to Francis323

The crashing process is "Sentinel HASP License Manager." It's a hostile third-party system modification that was installed along with some software you purchased. Back up all data, then remove it according to the developer's instructions. If you don't want to do that, ask the developer who wrecked your system to clean up his mess.

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Finder Crashes in last 5 seconds of File Transfer

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