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macbook air internal speakers not working

My macbook air is nearly brand new, and suddenly the internal speakers are not working. I have checked and it is not on mute, the speakers are turned up (F12), and I have shut down & restarted. Any suggestions on how to fix this?

Posted on Aug 31, 2013 8:14 AM

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Question marked as Best reply

Posted on Aug 31, 2013 10:25 AM

Hopefully one of these steps should solve the problem.

1. System Preference > Sound > Output > Internal Speakers

Highlight Internal Speakers

Make sure that Mute is not enabled.


2. Remove the headphone.


If you see red light in the headphone port, plug the headphone

in and out of the port 5 or 6 times to flip the microswitch inside.

Sound output may be stuck in the digital mode.




3. Reset PRAM. http://support.apple.com/kb/PH4405


4. Reset SMC. http://support.apple.com/kb/HT3964


Choose the method for:

"Resetting SMC on portables with a battery you should not remove on your own".

5. Applications > Utilities > Audio MIDI Setup


Audio Devices window

Side Bar

Click the Built-in Output.


Under Mute any of the boxes checked? If so, uncheck it.

1 reply
Question marked as Best reply

Aug 31, 2013 10:25 AM in response to ctzu

Hopefully one of these steps should solve the problem.

1. System Preference > Sound > Output > Internal Speakers

Highlight Internal Speakers

Make sure that Mute is not enabled.


2. Remove the headphone.


If you see red light in the headphone port, plug the headphone

in and out of the port 5 or 6 times to flip the microswitch inside.

Sound output may be stuck in the digital mode.




3. Reset PRAM. http://support.apple.com/kb/PH4405


4. Reset SMC. http://support.apple.com/kb/HT3964


Choose the method for:

"Resetting SMC on portables with a battery you should not remove on your own".

5. Applications > Utilities > Audio MIDI Setup


Audio Devices window

Side Bar

Click the Built-in Output.


Under Mute any of the boxes checked? If so, uncheck it.

macbook air internal speakers not working

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