HT204291: Get help with AirPlay and AirPlay Mirroring on your iPhone, iPad, or iPod touch

Learn about Get help with AirPlay and AirPlay Mirroring on your iPhone, iPad, or iPod touch
Robinoconnell
Level 1 (0 points)

Q: Airplay symbol not appearing despite following all steps on the troubleshooting page

I have a 13 inch mid 2012 macbook air updated to OS X Lion 10.7.5, and a second or third generation apple tv, updated with the latest software. The airplay symbol isn't appearing on my screen. I tried disabling firewalls, they are both on same network, I have restarted both devices. I can play music from itunes through the tv, but am not able to use airplay mirroring. Is there anything else I can try?

MacBook Air

Posted on Aug 31, 2013 9:53 AM

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Robinoconnell

Q: Airplay symbol not appearing despite following all steps on the troubleshooting page

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  • by Winston Churchill,

    Winston Churchill Winston Churchill Aug 31, 2013 12:22 PM in response to Robinoconnell
    Level 10 (104,521 points)
    Apple TV
    Aug 31, 2013 12:22 PM in response to Robinoconnell

    Welcome to the Apple Community.

     

    AirPlay Mirroring requires a second-generation Apple TV or later, OS X 10.8 or better and is supported on the following Mac models: iMac (Mid 2011 or newer), Mac mini (Mid 2011 or newer), MacBook Air (Mid 2011 or newer), and MacBook Pro (Early 2011 or newer). You can see which Mac you have and which operating system you are using by selecting 'About this Mac' from the Apple menu in the top left corner of your Mac and selecting the 'More Info' button.