Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My Epson stylus cx4800 printer has stopped working.

My Epson stylus cx4800 printer has stopped working.


This is the error message- rastertoescpII quit unexpectedly.


I did update the driver through the app store.


Can anyone help with this, please?

Posted on Aug 31, 2013 1:53 PM

Reply
2 replies

Aug 31, 2013 2:06 PM in response to Ramana

Hi Ramana, try this...


Mac OS X: About the Reset Printing System feature ...


http://support.apple.com/kb/HT1341?viewlocale=en_US


10.5/10.6/10.7/10.8 instructions...


In System Preferences>Fax & Print, Right click or Control+click on the Printers list Sidebar, choose Reset Printing System.

if you hold option and click the "-" tab it resets the printing system.


http://www.macosxhints.com/article.php?story=20031215144430486


Safe Boot from the HD, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions.


Any devices that previously appeared in your Printer List and Fax List will need to be added again after resetting the printing system.

Resetting the printing system in Mac OS X 10.5.x+++

1. To use the Reset Printing System feature in Mac OS X 10.5.x, follow these steps:

2. Choose System Preferences from the Apple menu.

3. Choose Print & Fax from the View menu.

4. Control-click on list of printers on the left side of the window, then choose "Reset printing system" from the contextual menu. If you don't see a list of printers, Control-click on the text "Click + to add a printer or fax" and select "Reset printing system..." 
 
 As an alternative, if you currently have one or more printers listed, you can Option-click the "-" (Remove printer) button.


http://support.apple.com/kb/ht1341

My Epson stylus cx4800 printer has stopped working.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.