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peter_innes@optusnet.com.

Q: App will not download even though it is listed in my purchases .when I try to redownload app it just says open. Can't redownload.

How canI download an app which refuses to download? It states in my purchases that I have the app. But it does'nt appear on my iPad.

iPad 2

Posted on Sep 1, 2013 12:25 AM

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Q: App will not download even though it is listed in my purchases .when I try to redownload app it just says open. Can't redownload.

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  • by King_Penguin,

    King_Penguin King_Penguin Sep 1, 2013 2:20 AM in response to peter_innes@optusnet.com.
    Level 10 (134,232 points)
    iTunes
    Sep 1, 2013 2:20 AM in response to peter_innes@optusnet.com.

    If it has 'open' against it then that implies that it is already installed on your iPad .If you can't find it on any of your homescreens (there is a limit of 11 after which apps are accessible via the spotlight search screen) or app folders, then can you find it via the spotlight search screen (swipe your first home screen to the right) ?

     

    If not then have you tried a reset to see if you can find it after the iPad has restarted ? Press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.