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iPod makes crackling noises and then audio goes out. Please help!

30GB iPod when hooked up through an AUX outlet makes crackling noises and after a number of seconds the audio completely goes out. It has done this with headphones, in my car and on my works stereo system. Please help!

iPod classic

Posted on Sep 1, 2013 12:30 AM

Reply
1 reply

Sep 3, 2013 7:09 AM in response to josh3983

Hi there,


I would recommend taking a look at the troubleshooting steps found in the article below.


iPod troubleshooting basics and service FAQ

http://support.apple.com/kb/TS1382


The headphones don't work

If your iPod's headphones don't work or have static or garbled audio, try connecting them to any other 3.5 mm stereo headphone jack, like the one on your computer. If the issue with the headphones persists, replace them. For an iPod under warranty, you can order a replacement online. Otherwise, check out the cool headphones at theApple Online Store. If the issue appears to be with the iPod, try resetting it. If that doesn't work, then restore iPod with the latest iPod software using iTunes 7 or later.

-Griff W.

iPod makes crackling noises and then audio goes out. Please help!

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