Q: Song shows as "Purchased" in iTunes and won't let me re-download it, but it doesn't show up in my Purchased list. I want the song back, don't mind re-downloading, but it won't let me

The exclamation mark in front of the song name means iTunes is looking for it on yoru hard drive but cannot locate it.

This is what happens when files are deleted manually from the iTunes folder and not using the iTunes program to delete files.

I'm using the same song as an example. I've purchased the song and can play it on my iPad and iPhone but not on my Macbook as it can't locate the song

Because it was previously sync'd from your MacBook to the iPad and iPhone. Or you donwloaded it to your iPad/iPhone with iTunes Match.

If the song is not on the iPad/iPhone, you will see a cloud icon

Then it was deleted from your MacBook.

Do you have iTunes Match actually enabled on the MacBook?

See this -> How to troubleshoot iTunes Match - Apple Support

I am going to ask the forum moderators to move this post to the iTunes Match forum in its own thread...

I have indeed activated iTunes match on the Macbook.

I indeed deleted that file on the mac and not via iTunes as I noticed that if I delete it via iTunes it takes up way more disk space.

The iPod classic can hold 64Gb but it is kind of pointless if I can only sync the iPod with if I download 64Gb of music onto my Mac.

There are plenty of other music players and other mp3 players that can organise my music better and play it better.

I stuck with the iPod and Macbook andiTunes as it is supposed to all work together, but apparently it doesn't.

Even though I have music in the cloud turned on it still doesn't seem to be able to sync with music in the cloud unless I have it downloaded onto my Mac.

I indeed deleted that file on the mac and not via iTunes as I noticed that if I delete it via iTunes it takes up way more disk space.

I do not understand what the means. If it is deleted, it is deleted.

If you delete it in iTunes, it deletes the file from teh hard drive and it also deletes it from the iTunes database.

If you delete it from the iTunes folder yourself, iTunes folder, it is deleted from the hard drive but iTunes database is still lookng for it and you have the exclamation marks show up (this is your issue).

The iPod classic can hold 64Gb but it is kind of pointless if I can only sync the iPod with if I download 64Gb of music onto my Mac.

If you don't have the music on your computer to sync to the iPod, how do you think is it going to get onto the iPod?

There are plenty of other music players and other mp3 players that can organise my music better and play it better.

Then why are you using it?

I stuck with the iPod and Macbook andiTunes as it is supposed to all work together, but apparently it doesn't.

It does work fine together.

You want to magically sync something that is not on yoru computer to your iPod (that does not have wireless capability to stream from iCloud)

Even though I have music in the cloud turned on it still doesn't seem to be able to sync with music in the cloud unless I have it downloaded onto my Mac.

Correct. You cannot sync from iCloud to your iPod.

You want to download 64GB of music from iCloud thru your computer to the iPod?

and then later, if you want to listen to music on your computer, stream another 64GB again?

You can make suggestions to Apple here -> http://www.apple.com/feedback/

I indeed want to download or sync music to my iPod from iCloud. If it can't do this and I have to have every single file I want to sync with my iPod on my Mac then it is no use to me at all.

There are other music players that can do this for me so I would be forced to look for those now.

As for the iPod. I think I resolved it for now by deleting all music in my library and now redownloading it to my harddrive.

Very disappointed in that though.

flemishgael wrote:

I indeed want to download or sync music to my iPod from iCloud. If it can't do this and I have to have every single file I want to sync with my iPod on my Mac then it is no use to me at all.

There are other music players that can do this for me so I would be forced to look for those now.

Which devices do you think you can you sync music to by connecting to your computer if you do not have that music on your compuer?

No Apple devices.

flemishgael wrote:

No Apple devices.

You mean "no devices at all".

But wahtever...

Good luck!

-Go to your settings

-Scroll down and select Music

-Scroll down to "Show All Music"

-Turn it on

Had the same problem and figured it out after a while. Go to the iTunes store, click purchased, and (if it's not already selected) click on "not in my library." The little cloud with the arrow to download was there for me and the songs re-downloaded quickly and properly.

You are a life saver!!! Thank you so much.

It is all "hidden." You have set it as Hide.Go to Itunes Store > view account > hidden purchases. > Unhide

JCard90 wrote:

It is all "hidden." You have set it as Hide.Go to Itunes Store > view account > hidden purchases. > Unhide

It has been 17 months & 8 pages of responses since dbax posted...

What i did is that i signed out of iTunes and while im signed out i went to the album or song and clicked buy then u sign into your apple id that u purchased it and it should download that song without repurchasing.

I am a bit stuck, I have tried signing out but no luck. The original file cannot be located on my computer. I most likely bought it with my old Apple Id - and i have NO DESIRE to turn on iTunes match.

Anyone know what I should do? I need to buy this silly song for the kids at a wedding

THIS is the answer! Thank you SOOOO much!