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Sep 4, 2013 9:09 AM in response to MacintoshJuniorby judysings,Hi MacintoshJunior,
Welcome to the Support Communities!
The following article will explain the Pre-order process:
iTunes Store: About Pre-orders
http://support.apple.com/kb/HT5714
If you are still having issues with this purchase, follow these steps:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933?viewlocale=en_US
Cheers,
Judy
