HT201592: Redeem digital copies of DVDs or Blu-rays in iTunes on a Mac or PC

Learn about Redeem digital copies of DVDs or Blu-rays in iTunes on a Mac or PC
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Q: iTunes digital copy VS Ultra Violet digital copy

Why is it when I purchase the 3D Bluray, Bluray, and Digital Copy of a movie, when I redeem my movie through the UltraViolet method it is in HD format, however, when I redeem it through  iTunes, I only receive an SD version of the movie?  I think it's pretty unreasonable that if I'm purchasing a Bluray editition of a movie that I'm only receiving a SD version in iTunes and everyone else recognizing the fact that I spent the extra money so they give me the version in HD.  Please let me know if I'm doing something wrong when I'm redeeming my movies through iTunes.  I selected the option in iTunes that says download HD when available and HD movies I've purchased directly through iTunes are downloaded in HD.  I've called iTunes support and they say it's not their fault and it's the company that provided the digital copy so I have to get with them. 

Posted on Sep 1, 2013 3:22 PM