HT204152: Frequently asked questions about two-step verification for Apple ID
Learn about Frequently asked questions about two-step verification for Apple ID
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Q: Reset security password
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Sep 1, 2013 5:19 PMby Kappy,The Three Best Alternatives for Security Questions and Rescue Mail
1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
