I'm trying to restore an iPod touch that has been locked out and iTunes says "The iPod software update server could not be contacted. Make sure your network settings are correct and your network connection is active, or try again later."
iPod touch
Posted on Sep 2, 2013 8:34 AM
Q: I'm trying to restore an iPod touch.
Update Server
Try:
- Powering off and then back on your router.
- iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
OpenDNS IP Addresses
- For one user uninstalling/reinstalling iTunes resolved the problem
- Try on another computer/network
- Wait if it is an Apple problem