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Helpful answers
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Sep 4, 2013 7:58 AM in response to Terriirisby pedro d,Hello there, Terriiris.
I had a similar issue and what worked for me was power cycling my wireless network and the Apple TV. However, if the issue persists, here are a couple articles that will walk you through troubleshooting this issue.
Apple TV: Basic troubleshooting
http://support.apple.com/kb/ht1551
Apple TV: Troubleshooting wireless connections
http://support.apple.com/kb/HT1595
If the steps in the article above do not resolve the issue, then a restore may be needed.
Apple TV (2nd and 3rd generation): Restoring your Apple TV
http://support.apple.com/kb/ht4367
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro D.
