HT201274: Erase all content and settings on your iPhone, iPad, iPod touch, or Apple Watch

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jesw8ing

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Q: my iphone is stuck in recovery mode, can't get itunes to install on my computer...help?

my iphone is stuck in recovery mode, can't get itunes to install on my computer...help?

iPhone 3G, this phone is my sister's old one

Posted on Sep 2, 2013 9:53 AM

I have this question too

Q: my iphone is stuck in recovery mode, can't get itunes to install on my computer...help?

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Helpful answers

by braden85,

braden85 Sep 4, 2013 10:50 AM in response to jesw8ing
Community Specialists

Sep 4, 2013 10:50 AM in response to jesw8ing

Hi there jesw8ing!

I have an article here that addresses that issue and can help you resolve it:

iOS: Unable to update or restore
http://support.apple.com/kb/HT1808

Thanks for coming to the Apple Support Communities!

Regards,
Braden
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