Previous 1 2 3 Next 33 Replies Latest reply: Jul 22, 2014 7:06 PM by Njoudkh
clbobman Level 1 Level 1 (0 points)

If someone could suggest the best course of action for me I would be very grateful . I have lost my photos like many here. I had backups etc, carbon clone and Time machine,For some reason my ilibrary seemed to be opening from my external drive and I just could not understand this. When I switched off the external I had no iphoto library any more.


Becoming increasingly confused I also detected, using mackeeper,  that there were various trojans in my external.



Rightly or wrongly, I started to think these two problems might be related and set about clreaning first the internal and then the extrernal. The process of searching and deleting the harddrive (3TB) and my internal drive trying to clean all the mess up was taking so long that I eventually decided to delete some of the backup files in Time machine beacuse there was at least 2TB of backup


Anyway, after all that I cannot find my photo library at all. I have a white iphoto library now located in the FINDER within the PICTURES area that is said to have 14 GB. It is liisted as a package. I do not understand what that means. But it  cannot be opened  in any way.


Should I now start a new iphoto library in iphoto and try and import this package.  As I have already mentioned, I would be grateful for any help, as all I have now are thousands of deleted photos that were in the trash..




Message was edited by: clbobman

  • Old Toad Level 10 Level 10 (130,235 points)

    Often that's an indication that the iPhoto application has been deleted from the hard drive. Confirm that you do have a working iPhoto application located in your Applications folder.  If it's there launch it with the Option key held down and select the problem library in the window that comes up. Will that open it?





    using mackeeper


    GET RID OF MACKEEPER!  It's considered by many here as maleware and strongly advised against using it.  See Linc Davis' post in this topic on how to remove it: removing ads by browse to save: Apple Support Communities. 




  • clbobman Level 1 Level 1 (0 points)

    Tried you idea, thankyou.. it. will not load,  by the way I am running 

    Software  Mac OS X Lion 10.7.5 (11G63)



    1. I launched from the app holding the option/alt key down..


    2.  up came a small  window, now empty


    Screen Shot 2013-09-02 at 17.51.41.png



    3. So i have two options CREATE NEW  or OTHER LIBRARY


    4. I tried OTHER LIBRARY.


    5. I go to the only iphoto library i can find . This iphoto package that has 16Gb inside apparently, it is kind of  "greyed" out if you know what I mean, like something that is not  suitable file for the iphoto program, ,so it cannot be opened



    6.. That is a heavy thing you say about Mackeeper. Seeing your status here I have to summise it is correct. What should I now use as a virus program? Are these programs not necessary on  the MAC?


    7.. How can they get the name Mac in their program name if they are not supported by APPLE INC. I am very surprised and confused to tell the truth. Very disppointed. I would have thought Apple Inc would have gone legal on this issue, if what you say is true..

  • LarryHN Level 9 Level 9 (70,870 points)

    Mac Keeper is more like a virus that a way to avoid virsus - you do not need a virus program on your Mac - the best way to keep safe is to not click on links in e-mails and to not download Malwear like Mac Keeper


    IT appears that it destroyed your iPhoto library - you do have a backup to go to don't you? That is the next step  --  otherwise you are probably going to have to srate over with your originals form iPhoto and remake yur library



    There is more on MacKeeper in the user tips -



  • clbobman Level 1 Level 1 (0 points)

    well i guess that is it..I am more than disppointed.. I have lost thousands of photos. No more iphoto and no more mackeeper and as soon as possible no more itunes. Thankyou for the help.

  • Old Toad Level 10 Level 10 (130,235 points)

    I go to the only iphoto library i can find . This iphoto package that has 16Gb inside apparently, it is kind of  "greyed" out if you know what I mean, like something that is not  suitable file for the iphoto program, ,so it cannot be opened

    It looks like that library may have you image files but is damaged so iPhoto can't use it.  Give this a try:


    Starting over from scratch with new library


    Start over with a new library and import the Originals (iPhoto 09 and earlier) or the Masters (iPhoto 11) folder from your original library as follows:


    1. Open the library package like this.





    2. Launch iPhoto with the Option key held down and, when asked, select the option to create a new library.


    3. Drag the subfolders of the Originals (iPhoto 09 and earlier) or the Masters (iPhoto 11) folder from the open iPhoto Library package into the open iPhoto window a few at a time.





    This will create a new library with the same Events (but not necessarily the same Event names) as the original library but will not keep the metadata, albums, books slideshows and other projects.


    Note:  your current library will be left untouched for further attempts at a fix if so desired.

  • LarryHN Level 9 Level 9 (70,870 points)

    If you load and run malwear like MacKeeper on your system and if you have no backup (the MOST critical step in safeguarding data)  then you are going to lose data and photos -


    At this stage you may not have lost yoru photos (althougth MacKeeper may have deleted them) but simply access to them do to your actions corrupting the iPhoto library - OT just posted instructions for starting over and creating a new library from your Masters (originals)


    Critically you must get a good backup in place ASAP or you will lose everything else too = Time Machine is a good starting place



  • clbobman Level 1 Level 1 (0 points)

    Appreciate your help here @old toad. I am going to come back to this problem later. The probable loss of so many photos reduced me to a highly stressed state for a while, so I decided to take a break. In the end these things must be looked at as purely material and not the end of the world. Perhaps I will find these photos, but I have decided it is important that I am resigned to not finding them.


    I  have switched off the offending hard drive, got rid of  Mackeeper, though now I am hardly sure where the truth lies. If third party software is so bad, why do we use any at all apart from say the icloud or dropbox, or are people going to tell me that dropbox is also bad.?


    My mission is to find a simple virus protection and start all over again.


    Thankyou all very much.

  • Old Toad Level 10 Level 10 (130,235 points)

    You don't need a virus protection app as there are no know viruses for the Mac OS operating system.  You'd be wasting your enery and some of the Macs if you install an anti virus app.


    Here is some info on that subject:


    Viruses, Trojans, Malware - and other aspects of Internet Security: Apple Support Communities


    The Safe Mac » Mac Malware Guide : Do I need anti-virus software?


    The following is by the author of the above:

    I personally don’t use AV software.  It simply is not necessary at this time for someone who is cautious about their online activities.

  • LarryHN Level 9 Level 9 (70,870 points)

    MacKeeper is not bad because it is third party soiftware - it is bad because it is done by a bad company that uses bad marketing and does bad things to systems  --  I personally use and recommend lots of thrird party software - i even tried Mac Keeper for a few hours till I saw that it was doing


    Good thrid party software for use with iPhoto in cludes PhotoShop or PhotoShop elements (bridge however can not be use with iPhoto), Duplicate Annahalitor, iPhoto Library Manager, HouDahGeo, File Salvage, Media recover, etc


    And there is simply no need for virus software on yur Mac - no experianced Mac user tha tI knwo uses any - I do not



  • clbobman Level 1 Level 1 (0 points)

    Well I got rid of Mackeeper after paying for it and tried Clam Xav upon suggestions here in this forum,  only to find that it is a program that has many unusual features. .i.e it identifies viruses within mails which you cannot delete by any particularly easy method. In fact if you do delete quarantine folders you can get more problems.  I just want something simple. Is that possible any more or is better to just forget about virus programs on the Mac



  • Terence Devlin Level 10 Level 10 (134,950 points)

    Been using Macs for more than 20 years and never had a virsu app except Clam Xav. I use it to help my Windows using friends avoid virus infections should I pass one one inadvertently. I suspect that you need to seek help using Clam X. It's not that hard or complicated.

  • John Galt Level 8 Level 8 (42,290 points)

    Stop wasting your time with anti-virus junk.


    What should I now use as a virus program? Are these programs not necessary on  the MAC? 

    ... My mission is to find a simple virus protection and start all over again.

    ... I just want something simple.


    Your chosen anti-virus solution is likely to have caused the problem to begin with. OS X already includes everything it needs to protect itself from viruses and malware. Keep it updated with software updates from Apple. It doesn't get any simpler than that.


    A much better question is "how should I protect my Mac":


    • Never install any product that claims to "speed up", "clean up", "optimize", or "accelerate" your Mac. Without exception, they will do the opposite.
    • Never install pirated or "cracked" software, software obtained from dubious websites, or other questionable sources. Illegally obtained software is almost certain to contain malware.
    • Don’t supply your password in response to a popup window requesting it, unless you know what it is and the reason your credentials are required.
    • Don’t open email attachments from email addresses that you do not recognize, or click links contained in an email:
      • Most of these are scams that direct you to fraudulent sites that attempt to convince you to disclose personal information.
      • Such "phishing" attempts are the 21st century equivalent of a social exploit that has existed since the dawn of civilization. Don’t fall for it.
      • Apple will never ask you to reveal personal information in an email. If you receive an unexpected email from Apple saying your account will be closed unless you take immediate action, just ignore it. If your iTunes or App Store account becomes disabled for valid reasons, you will know when you try to buy something or log in to this support site, and are unable to.
    • Don’t install browser extensions unless you understand their purpose. Go to the Safari menu > Preferences > Extensions. If you see any extensions that you do not recognize or understand, simply click the Uninstall button and they will be gone.
    • Don’t install Java unless you are certain that you need it:
      • Java, a non-Apple product, is a potential vector for malware. If you are required to use Java, be mindful of that possibility.
      • Disable Java in Safari > Preferences > Security.
      • Despite its name JavaScript is unrelated to Java. No malware can infect your Mac through JavaScript. It’s OK to leave it enabled.
    • Block browser popups: Safari menu > Preferences > Security > and check "Block popup windows":
      • Popup windows are useful and required for some websites, but popups have devolved to become a common means to deliver targeted advertising that you probably do not want.
      • Popups themselves cannot infect your Mac, but many contain resource-hungry code that will slow down Internet browsing.
      • If you ever see a popup indicating it detected registry errors, that your Mac is infected with some ick, or that you won some prize, it is 100% fraudulent. Ignore it.
    • Ignore hyperventilating popular media outlets that thrive by promoting fear and discord with entertainment products arrogantly presented as "news". Learn what real threats actually exist and how to arm yourself against them:
      • The most serious threat to your data security is phishing. To date, most of these attempts have been pathetic and are easily recognized, but that is likely to change in the future as criminals become more clever.
      • OS X viruses do not exist, but intentionally malicious or poorly written code, created by either nefarious or inept individuals, is nothing new.
      • Never install something without first knowing what it is, what it does, how it works, and how to get rid of it when you don’t want it any more.
      • If you elect to use "anti-virus" software, familiarize yourself with its limitations and potential to cause adverse effects, and apply the principle immediately preceding this one.
      • Most such utilities will only slow down and destabilize your Mac while they look for viruses that do not exist, conveying no benefit whatsoever - other than to make you "feel good" about security, when you should actually be exercising sound judgment, derived from accurate knowledge, based on verifiable facts.
    • Do install updates from Apple as they become available. No one knows more about Macs and how to protect them than the company that builds them.


    Summary: Use common sense and caution when you use your Mac, just like you would in any social context. There is no product, utility, or magic talisman that can protect you from all the evils of mankind.

  • ijamessaxon Level 1 Level 1 (0 points)

    Look folks, the original question is PROBABLY about permissions!!!!


    If you have ever had an external drive, or migrated from one Mac to another, getting the dang "packages" to remain packages is a PAIN.


    Especially if you've got different users, and different systems.


    SO.  I have the same problem.  I've got five iPhoto libraries in one folder on my external drive from another mac.  THREE of them have lovely wonderful iPhoto icons and the file "Kind" is "iPhoto Library".  The other two are standard folders whose kind is "package".




    More interestingly, I'm doing a command line copy from one disk to another and on the fresh copy, amazingly the gray folder has magically turned BACK into an iPhoto Library!


    So, the issue seems to be some confusion around file owner, file permissions, secret package information, etc.


    The question is, how do you take a generic "package" and force it to turn back into an "iPhoto Library" knowing that it once was an "iPhoto Library" and knowing that (as in the original questioner case) it has 14Gb of wonderful iPhoto Library goodness in there?


    Granted you can't just change the "Default Application". 


    There must be a way to say "HEY THIS PACKAGE IS AN iPhoto Library"!


    Right?  So.  How does one do this?


    It used to be the "Type and Creator Code" on ancient macs.  Using command lines and other tools I'm just not seeing this package information.


    Thanks all!  And thanks for clarifying the silly virus situation.  Irrelevant but good to say.

  • Terence Devlin Level 10 Level 10 (134,950 points)

    Look folks, the original question is PROBABLY about permissions!!!!


    Probably not. Sounds more like an issue with the Finder and the Launch Services database. I'd be asking that on the 'Using Mac OS X forum for whatever version of OS X that you have.


    If you have ever had an external drive, or migrated from one Mac to another, getting the dang "packages" to remain packages is a PAIN.


    Can't think how many Macs I've migrated between - but it's in the hundreds now - and no, it's not a pain. It's simple.

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