Logic Pro X - Disk is too slow or System Overload. (-10010)

Hi there, I'm a professional music user and recently switched from Pro-Tools to Logic due to PT11's lack of third party plug-in support at the moment. I was looking forward to leaving behind the error messages of Pro-Tools for the supposed plain sailing of Logic. However, after installing Logic X and starting a new session with one track of audio and 4 tracks of software instruments, I'm receiving the following error message when attemping to record a part on one of the software instruments. 'Disk is too slow or System Overload. (-10010)'


I have an 8 core Mac Pro with the latest version of Mountain Lion, 16GB of Ram and a 250GB SSD boot drive (which Logic is installed on). My sessions are ran from a secondary 120GB SSD which has 110GB of free space on it and my sample libraries are streamed from another internal 250GB SSD and a 7200 RPM 32MB Cache SATA 3.0Gb/s 3.5" Internal Hard Drive. My interface is a Focusrite Scarlett 6i6 USB 2.0 and my I/O buffer is set to 512.


It is completely unacceptable to me that I should be experiencing error messages with this set up and a 64 bit DAW, particularly when the session in question only has one track of audio and one instance of East West's Play engine, spread across 4 software instrument tracks.


Has anyone else experienced similar problems or have any ideas as to what the solution could be? I'd really appreciate any advice.


Cheers,


David

Logic Pro X, OS X Mountain Lion (10.8.4)

Posted on Sep 2, 2013 11:25 AM

Reply
11 replies

Sep 2, 2013 12:42 PM in response to DHousden

Hi David,


While what I am about to say, may seem obvious if you have done any research yourself into this issue..... but,


The problem is most likely nothing to do with LPX itself but likely what you are doing, using or how things are setup or what else is running, on your Mac..


If it was LPX itself then I, for example, couldn't easily run a 35 track (mixed SI and Audio) project without issue on a 2011 2.0Ghz i7 MMS with 16GB Ram and built in twin 1TB 7200 HDs and a Motu Ultralite Mk2, which is much less powerful than your system,...


So, what might be the cause of such errors?


There are so many possibilities but I'd look at the following as a starter...


What processes are running in the background of your Mac?


Are you using the latest version of your Plugins/Drivers for your Audio Interface etc... and are they fully 10.8.4 compliant?


Is Play up to date and configured correctly? (EW Play is notoriously poor, performance wise under certain circumstances)


Have you got Time Machine running?


Are you using FX plugins and have you used Aux buses with them


Have you read the following notes from Apple relating to these issues?


http://support.apple.com/kb/TS3834


These notes relate to LP9 but are equally applicable to LPX


Finally for the time being.. Does the error happen when you press play or does it happen at a specific point in a project? If it is at the beginning of a project move all the regions so the first one starts on Bar 2 This will give LPX a little extra time to process things before it needs to generate audio. If it's at a certain point in a project, what is happening at that point? Is there a sudden heavy load coming into play?

Sep 2, 2013 5:30 PM in response to DHousden

>>>Disk is too slow or System Overload. (-10010)<<<


Translation: Something didn't get to where it was supposed to be on time. A data byte (or more) was lost and/or did not make it to the output stream.


The I/O buffer being set to 512 can (in some cases) produce poor performance, depends on the drivers. I would use 256 and a large process buffer.


Are you using Space Designer Reverbs?

Sep 3, 2013 1:40 AM in response to The Art Of Sound

Hi, thanks very much for the in-depth reply.


Yeah I totally understand it's not an intrinsic problem with the software or else everyone would be up in arms about it, but it does appear as though I've managed to cause it to bug out be it through my set-up or drivers etc. But having said that, I haven't done anything which should cause problems, everything I own is more or less out of the box and I don't tend to tamper with settings so I don't understand why it wouldn't be as simple as just turning it on and getting to work.


To answer your questions, Logic is the only application running whilst I use it (force of habit from the Pro-Tools days). I purchased my new interface a couple of weeks ago and downloaded and installed the most recent drivers for it. There was nothing about them specifically being compatible with 10.8.4, there was just a mac download and a windows download. But I'd assume a company like Focusrite wouldn't have sketchy drivers affecting all mac users.


I just downloaded Play v4.0.12 which was only released a few weeks ago so I have the most recent version of it. As for configuration, perhaps showing my naievity here but I had no idea it required any tweaking, assumed it should just automatically work as is. So it'd have to be a no on configuring it (if it requires special settings to run smoothly on Logic). Even so, to fail with only one instrument loaded into it is embarrassingly poor.


I don't have time machine running.


There were no plug-ins active and no busses running. Literally One track of Audio and A multi-output instance of play loaded with one instrument and 3 software instrument tracks attached. Attempting to record one midi line underneath the audio track and I get the error at random points throughout the process. Haven't been able to get to the end of the track yet.


Thanks for the link, I had a read through but couldn't see anything on there which was applicable to my working set-up.


It happens at a random point in the project rather than directly upon pressing play. I usually get a minute or two into the piece then it'll do it.


I have read that Logic does this the first time a new instrument or region is introduced because it hasn't had a chance to load it into the memory yet. Every time I got an error I'd save, and relaunch, so perhaps this explains why I haven't been able to move past it, because I haven't really given Logic a chance to run through the piece more than once or twice, before closing it and starting over.


That's a **** of a design quirk if it needs 2 or 3 passes before it can record and playback audio/midi in real itme though.


Thanks again for your response, much appreciated.

Sep 3, 2013 1:43 AM in response to Pancenter

Hi Pancenter, I was under the impression that a larger buffer size increases performance but introduces latency. As I'm not experiencing any latency but am experiencing frequent errors I thought I'd put it up to 512 to see if that changed anything, but it didn't. I was still getting the errors with a lower buffer size though.


As I mentioned earlier I'm not using Space Designer or any other plug-ins. It's quite bizarre. Going to have another bash today and see if it's magically resolved itself over night.


Cheers

Sep 3, 2013 2:04 AM in response to DHousden

DHousden wrote:


Hi Pancenter, I was under the impression that a larger buffer size increases performance but introduces latency. As I'm not experiencing any latency but am experiencing frequent errors I thought I'd put it up to 512 to see if that changed anything, but it didn't. I was still getting the errors with a lower buffer size though.


As I mentioned earlier I'm not using Space Designer or any other plug-ins. It's quite bizarre. Going to have another bash today and see if it's magically resolved itself over night.


Cheers


David,


You're correct but it does depend on the drivers for the audio hardware, occasionally a smaller buffer is more efficient.. but it doesn't look like that's the case.


Your situation seems more than odd.. expecially considering the machine you're running.

The Focusrite is plugged directly into a USB port correct, not a hub? What other active USB devices (besides keyboard mouse) do you have plugged in? Also what sample rate are you using?

Sep 3, 2013 2:53 AM in response to Pancenter

Yeah I can't understand it. To be honest it could well be related to the inteface as I had no problems when I was using my MBox 2 with it. The only reason I changed was so I could get something more up to date which would work nicely with Logic!


The interface is plugged directly into the mac pro. I also have an iLok an iSight camera, my cinema display, a printer and the apple keyboard using the other ports and the session is 24Bit 44.1khz


So strange.

Sep 3, 2013 7:25 AM in response to DHousden

I bought a Scarlett USB interface this past spring and had similar issues with it, especially in Pro Tools. I was on a project deadline, and returned it and went back to my FW Duet (ver 1) and everything worked in both Logic and Pro Tools.


I really liked the interface and "check up" on driver development occationally. They have since updated the drivers since I owned mine, so it's too bad folks are still having issues. Not everyone is, and many have them are working just fine, but the guys at Guitar Center said a fair amount of them come back.


Not sure if this helps, but I have a similar system, and had some of the same issues.

Sep 3, 2013 8:07 AM in response to grayter1

Just as a quick followup....


After doing a little research online it seems the Scarlett is one of those USB2 devices that has issues with how Apple changed their implementation of USB when they released Macs with USB3 interfaces and put this updated implementation into Lion and later Mountain Lion... and that this is probably why some people have major issues like the OP is reporting and why other's do not. It depends on the hardware/OS X version combination as to if this issue rears it's ugly head.


Oddly enough some Win 8 users are also reporting similar issues with the Scarlett for much the same reason.


The March 2013 Scarlett OS X drivers are intended to 'alleviate' this issue but Focusrite have stated it is only to 'alleviate' in some instances and not completely fix the problem for everyone who has it,.,..


However, the good news is that Focusrite have released some beta drivers (v1.7b2 and later b3) which seem to work better for some people than the last official release...


Mac Only.

General stability/logging improvements:

- Improved audio stream syncing

- Fixed bug which results in occasional inaccurate timestamps

- Improves sample rate switching

- 18i20 stream formats now switch automatically

- Fixes Forte streaming at 176.4/192kHz

You can find them here..


http://beta.focusrite.com


Note: These beta drivers again seem to only alleviate the issues for some people and not all but it has got to be worth giving them a try I would think...

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Logic Pro X - Disk is too slow or System Overload. (-10010)

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