my sister locked my iPod and forgot the password and my PC won't download the software update for my ipod touch

My sister locked my Ipod and forgot the password and my PC won't download the software so I can restore and update my iPod. What do I do?

I have tried restarting my computer and putting my iPod in recovery mode, but it won't download the new software update. HELP!!

iPod touch (4th generation), Windows Vista

Posted on Sep 2, 2013 12:37 PM

Reply
1 reply

Sep 2, 2013 1:06 PM in response to CLS_xoxo

If y are getting an error that yu can't contact the update server then:

Update Server

Try:

- Powering off and then back on your router.

- iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server

- Change the DNS to either Google's or Open DNS servers

Public DNS — Google Developers

OpenDNS IP Addresses

- For one user uninstalling/reinstalling iTunes resolved the problem

- Try on another computer/network

- Wait if it is an Apple problem



Otherwise why can't our download the update?

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my sister locked my iPod and forgot the password and my PC won't download the software update for my ipod touch

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