Internal HDD Damaged or Cable?

So the other day my macbook pro late 2012 took a bad fall from my kitchen counter to the hardwood floor. Since then I have not been able to boot up my macbook. It stops at the grey screen with the apple logo and the spinning gear. I've tried to erase the internal hard drive but during it gets stuck about half way and i get an error that says " Disk Erase failed with the error: File system formatter Failed". Now when i check the status of the hard drive it says that it is infact verified so do i need to get another hard drive or do i need to get a new cable to connect it with?

MacBook Pro, OS X Mountain Lion (10.8.4)

Posted on Sep 2, 2013 5:14 PM

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17 replies

Sep 9, 2013 7:00 PM in response to RaiShaun

I wouldn't assume that the drive is bad. It's the most likely culprit, but that doesn't mean it is the culprit. A reference often put up on this site is the following:


http://scsc-online.com


They have a free book on drive troubleshooting you can get. I would take a differrent approach:


  1. Get a good known hard drive and boot it externally using the system. I'd do this to make sure the system is working properly.
  2. Put the damaged drive into an external enclosure and try to boot from it, format it, etc.


I say to do this because if you've damaged something like the logic board you will just be throwing money at a new hard drive and it may or may not solve your problems.


There are also a lot of people on this site making "noise" about bad cables. People don't come to this site when they're systems are working properly, they come to this site when they have problems. There are what, millions of Apple computers in use, and we're seeing what, a handful of people with cable problems? That doesn't mean there's an epidemic.


The hard drive is without a doubt the most likely cause of the problems, but I'd check it out first.


Good luck.

Sep 9, 2013 7:08 PM in response to RaiShaun

IF your computer was on WHEN it took the fall, id say yes, you have a head crash on the HD and its kaput.


IF NOT, id say get it diagnosed for a disconnect or a logic board fault or otherwise.



However there is no such thing as "wasting money on a hard drive" a HD can be put in an enclosure and put into anything and used as an external HD for anything.


Wasting money on laptop specific parts is ONE thing, however an internal HD isnt a waste of money regardless.



Your late 2012 macbook Pro has a Toshiba 500gig (or 750 or 1TB) HD in it (made by Hitachi).



Best buy carries an identical HD or you can buy same online.


HD storage is very cheap so just spend an extra $10 and get a 1TB instead of a 500gig (for obvious reasons)


Heres the one you want:


http://www.ebay.com/itm/Toshiba-1TB-MQ01ABD100-HDKBB96A1A01-2-5-5400RPM-Laptop-N otebook-9-5mm-HDD-/171120091488?pt=US_Internal_Hard_Disk_Drives&hash=item27d78d6 160


or same here:


http://www.amazon.com/TOSHIBA-MQ01ABD100-Cache-internal-notebook/dp/B008LA605U/r ef=sr_1_1?ie=UTF8&qid=1378778852&sr=8-1&keywords=1tb+toshiba+5400rpm+2.5%22

Sep 15, 2013 11:58 AM in response to Courcoul

Courcoul Mexico

No computer drive dies empty



Nahh, Ive seen a few over the years, most were commercial WD drives however. 😊


storage expert consensus shows that if a HD is bad, its going to crash and croak in the first 60 days......if its still kicking after that, .....barring abuse and shock,....it will still keep kicking for years down the road.



But, yes youre right on the HD philosophy, ....the one thing you cant waste money on is excess storage, because there is no "excess storage".


Ive got 96 hard drives laying around here and I need more. People buy a computer and think everything is safe, a crash occurs, and YEARS of work and pics etc etc is LOST forever. 😢


Storage is cheap as dirt, ...people should be buying external hard drives like intelligent people buy fire extinguishers for every corner of their home.



ZV137

If someone buys a hard drive and it turns out they didn't need it, I would conclude that the money was wasted.



Nope, never, the one thing you NEVER waste money on is storage.

If he ends up not needed the HD, he can throw it into a HD enclosure and use same for backups or archives of his valuable data.

Sep 16, 2013 11:08 AM in response to PlotinusVeritas

I don't know if I really buy that opinion, but with 500GB HDs costing $50 on sale right now, it's kind of hard to even want to spend much time arguing the point. We have a "Computer Superstore" near us and I find it interesting that there are tons and tons of classic HDs in stock, and they only have a small section with SSDs. The SSD section looks almost orphaned, like no one cares about them.


...just an observation.

Sep 16, 2013 11:19 AM in response to ZV137

what "opinion" would that be?


Retail electronics have few SSD because almost nobody is coming in looking for same.


SSD are changing so fast and dynamically its like keeping FRUIT on the shelves,.....go bad (obsolete quickly) 😟



95% are coming in looking for MASS storage for pics, movies, files, music etc.


SSD are responsible (contrary to simple logic) for MORE conventional HD sales.


Why? Massive increase in file download size that SSD cant handle.


SSD are utterly incapable of mass storage backup (unless you plan on spending a fortune, even still a bad idea).


People thought SSD would "kill the HD", ...........currently until SSD comes WAY DOWN in price, .....its actually causing a huge increase in mass storage and sales of conventional HD


,......that and huge file size increases in the past couple years. 😊

Oct 2, 2013 11:40 AM in response to PlotinusVeritas

I'm shocked!!!!😮 Somebody that's actually critical of SSDs!


It's also quite possible people aren't that impressed, either, unless the OS is so abysmally slow it relies on an SSD to cover up poor performance or bugs (did I say early versions of ML?).


IMHO SSDs are clearly fast, night and day compared to a regular HD, but after the system boots up and it's in use, most apps open quickly enough off an HD anyway. The novelty wears off quickly. Then you find yourself havng to "manage" your drive more and more often because it's constantly running out of space...and of course you "manage" it by transferring stuff from the SSD to the HD.

Oct 2, 2013 11:51 AM in response to ZV137

I manage 100s of drives. And personally nearly 100 HD.



SSD have speed advantages, but they are universally denied to be storage or archive options.


SSD failure has an almost 100% data loss-extraction gaurantee.


I love the SSD on my Macbook Air and a handful of SSD that I use, one of which is inside a mac mini.


Both SSD and conventional HD have upsides and downsides, which you are not fully aware of. 😊


Compartmentalization and redundancy are two keywords all professionals keep in mind when it comes to vital data archiving and protection, and it would behoove the casual and serious user alike to reflect that position in his or her personal valuable data.


I never "run out of space" .


In the case of a Macbook Air or Macbook Pro Retina with ‘limited’ storage on the SSD, this distinction becomes more important in that in an ever rapidly increasing file-size world, you keep vital large media files, pics, video, PDF collections, music off your SSD and archived on external storage, for sake of the necessary room for your system to have free space to operate, store future applications and general workspace. You should never be put in the position of considering “deleting things” on your macbook SSD in order to ‘make space’.


Professionals who create and import very large amounts of data have almost no change in the available space on their computers internal HD because they are constantly archiving data to arrays of external or networked HD.


Or in the case of the consumer this means you keep folders for large imported or created data and you ritually offload and archive this data for safekeeping, not only to safeguard the data in case your macbook has a HD crash, or gets stolen, but importantly in keeping the ‘breathing room’ open for your computer to operate, expand, create files, add applications, for your APPS to create temp files, and for general operation.




Archive Diversity of Data

As important as having multiple copies of your data hub (vital files) is having those copies somewhere that long-term data retention is a guarantee. As stated earlier, given the second law of thermodynamics, any and all current mfg. HD will, under perfect storage conditions tend themselves to depolarization and a point will be reached, even if the HD mechanism is perfect, that the ferromagnetic read/write surface of the platter inside the HD will entropy to the point of no return for data extraction.


HD life varies, but barring mechanical failure, 3-8 years typically. Hard drive mortality spikes in the first month or so, and then falls to nill before, after time, rising gradually and assuredly. This initial ‘infant mortality’ needs to be check especially in instances of new static HD archives.


Archival DVD blank media only costs an average of 20% more than conventional low grade DVD media but has an extremely low reject rate and most importantly an extremely high life rating, many 60+ years, and century disks which are rated for 100, or 150+ years if stored under cool dark ideal conditions. There is little more frustrating than the thought much less the reality of losing years or a lifetimes worth of work over a $20 price difference between a 100-pack of low grade storage DVD media and professional DVD blank media.


It is ironic that many of us will buy expensive computers and spend years and great effort creating data but don’t think twice about buying unreliable storage media to safeguard our valuable work, pictures, documents, books, and things so important to us and others.


In the case of ‘large data’ where many 100’s of DVD blanks becomes unrealistic for your data hub preservation, having revolving HD archives copied and checked on a regular basis becomes vitally important but more importantly as supplemented by offsite storage hosting of your data in at least 2 locations where HD natural degradation is of no concern since there is no single HD at a hosting farm, typically, where data can crash and be lost.


In considering the idealized use of DVD archival media, archived hard drives, and offsite-hosting storage, each has its benefits and drawbacks. In the case of DVD media, one cannot typically archive large amounts of data in the 2+ terabyte range realistically since this would involve a very large number of disks amounting to 212 DVD blanks per terabyte archived. In the bottleneck limitation of DVD media, if one has large data, reserve at the very least priority “cannot lose at any cost data” for burning to this option for safekeeping.


Advantages of HD archives are obvious in that 2.5” are very compact, much more reliable than years past, and massive amounts of data can be stored securely with ease in a very small space. Roughly 60 terabytes of data can be stored in a volume the size of a shoebox. The drawback of this type of storage is natural long-term degradation of the ferromagnetic data stored on the disks, and a potential EM pulse can wipe out an entire data archive in a matter of milliseconds. Additionally these HD need to be protected from theft, and exposure by means of either a firebox, safe, or safety deposit box, or a likewise secure and environmentally isolated container. To safeguard against degradation, optimally you would upgrade these HD archives every year or two just as you would the batteries in your smoke detector, even if still good.


Advantages of hosting archives are that, as stated, there is no single location (in terms of large data farms) for HD degradation to bring down your archived data hub. The best advantage of online private and secure data archiving is that your data is protected from fires, and natural disasters at your location, and this data can be pulled from anywhere on earth with ease. The drawbacks of this type of storage archive is if you fail to pay and forget to update payment for your hosting storage, your data can be erased, additionally if you don’t take steps to safeguard this data by hiding it, encrypting it, or likewise measures, it can be attacked, erased, or corrupted by third parties. This offsite online archive option is best idealized as a third location to park a copy of your files to be archived.




Peace 😊

Oct 3, 2013 11:28 AM in response to ZV137

Theyre a lot better than 10 years ago, .....they're some better than 5 years ago especially build quality and robust mfg.


And there are now ITB drives that are 7mm about to roll out.


Seagate just rolled out Shingled Drives with 30% increase in data density.



Hitachi is about to roll out HELIUM FILLED HD which have far less platter and spindle friction for 20% + less power use for laptops.



Best 2.5" commercial drives are Hitachi.....which about the only thing the 'HD gurus' will agree on.


The rest is just a debate.



Problems, yes, commercial WD.

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