HT203516: Get help creating an iCloud backup
Learn about Get help creating an iCloud backup
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Sep 2, 2013 6:28 PM in response to benny16nena03by stedman1,A reset may help: Tap and hold the Home button and the On/Off button at the same time for approximately 10-15 seconds, until the Apple logo reappears. When the logo appears release both buttons and await restart.