Why does my IPhone Keep Vibrating and Not Charging?

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Level 1

3 points

Why does my IPhone Keep Vibrating and Not Charging?

I am having trouble with my phone. The phone is almost a year old, but not quite. The charger is a bit worn, and I'm beginning to wonder if the charger is my problem. I have it on a wall charger by my bed so I can check the time if need be. Here's my issue: it vibrates. A lot. Randomly. And I can't sleep. I'm having problems getting it to stop. I don't know if the connection is weak in the cord, but sometimes it will stop charging, then start again and vibrate. And it'll do this over and over, often it's in really quick succession. I looked online and several people have the same thing. Also, a message/notification will pop up. It says something to the effect of: "Charging is not supported with this accessory." I'm starting to worry about it and wonder if it's killing my phone, because my phone isn't holding a charge. (It just went off about four or five times right now...) My lock button is broken, so I CANNOT TURN THE PHONE OFF. What should I do?

What's the issue, and how can I fix it? My sleep level is low and I need to know if I need to buy another charger. To sum things up, my questions are:

What's causing the vibrations and notifications?

Is this a hardware issue, or a problem with the cord connection?

How much does a new cord cost?

Thanks for looking, and please answer. I need to know whats going on ASAP.

Thanks again,

Username411

iPhone 4, iOS 6.1.3, LOCK/OFF BUTTON BROKEN

Posted on Sep 2, 2013 8:46 PM

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Answer 1

Best reply

jmasdon3

Level 1

4 points

Jul 23, 2017 9:21 PM in response to matt00

Matt, I don't find this answer very helpful as the majority of people have surely tried other chargers and ports. There is an issue with using the computer to charge as stated in the question. Read the question before posting answers to different questions not being asked.

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Answer 2

matt00

Level 5

4,041 points

Sep 5, 2013 8:58 AM in response to Username411

Hey Username411,

Thanks for the question and detailed information. I believe you are correct in the issue of constant vibration stems from the iPhone disconnecting and reconnecting while charging. See this article for more information:

iPhone: Hardware troubleshooting

http://support.apple.com/kb/TS2802

Battery does not charge from the USB power adapter

1. Verify that the outlet being used is working.

2. Try another USB power adapter if available.

3. If no other USB power adapter is available, try connecting to a high-power USB 2.0 port (not a keyboard). The computer must be turned on and not in sleep or standby mode.

4. Try another USB cable if available.

5. Also refer to iPhone and iPod touch: Charging the battery.

As suggested, you'll want to try charging the iPhone with a different cable to completely isolate the issue. Borrow one from a friend or family member if possible, but if not you can purchase a new one from Apple directly or an authorized reseller. It is important to buy an Apple-branded charger, which leads us to your last question:

Apple 30-pin to USB Cable can be purchase from the Apple Online Store for $19 USD:

http://store.apple.com/us/product/MA591G/C/apple-30-pin-to-usb-cable?fnode=45

If you find that the issue does lie with your iPhone, check out your service options (as you may still be in warranty). You may want to review your options anyway due to that lock button issue:

Apple - Support - Service Answer Center

http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipho ne

Thanks,

Matt M.

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