HT204790: Mac Basics: Using a scanner

Learn about Mac Basics: Using a scanner
Soshi1916
Level 1 (0 points)

Q: unable to get scanner working

hi i have a canon mg6200 series that im trying to connect to my mac that is running on mountain lion 10.8.4 my printer works but the scanner wont work please help i tried all sort of things and only managed to get either scanner or printer working

iMac, OS X Mountain Lion (10.8.4)

Posted on Sep 2, 2013 9:26 PM

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Soshi1916

Q: unable to get scanner working

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  • Helpful answers

  • by PAHU,

    PAHU PAHU Sep 2, 2013 9:39 PM in response to Soshi1916
    Level 6 (16,605 points)
    Sep 2, 2013 9:39 PM in response to Soshi1916

    Is the MG connected to the Mac via USB or WiFi?

     

    If you open Image Capture, which is located in Applications, does the MG appear in the left sidebar? And if it does and you select it, does the scanning window appear?

  • by Soshi1916,

    Soshi1916 Soshi1916 Sep 2, 2013 9:48 PM in response to PAHU
    Level 1 (0 points)
    Sep 2, 2013 9:48 PM in response to PAHU

    It's connected via wifi and no it doesn't appear on image capture

  • by PAHU,

    PAHU PAHU Sep 2, 2013 11:14 PM in response to Soshi1916
    Level 6 (16,605 points)
    Sep 2, 2013 11:14 PM in response to Soshi1916

    That would suggest that the scanner driver is not installed. There are two scanner drivers available. There is the ICA driver which is for scanning with Image Capture and Preview and this is available from Apple. It should download to the Mac when you select to add the MG. The Print & Scan pane would then show two panes for the MG - a Print and a Scan.

     

    If you want to use the MP Navigator application from Canon, you must install the TWAIN driver for the MG62xx Series. Here is a link to that scanner driver.

  • by Soshi1916,

    Soshi1916 Soshi1916 Oct 26, 2013 11:32 PM in response to PAHU
    Level 1 (0 points)
    Oct 26, 2013 11:32 PM in response to PAHU

    Both these options didn't work for me, is there any other way to add the scanner?