Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Messages Missing, Until Quit

I'm using Messages 7.0.1 on Mountain Lion (10.8.4) and I'm experiencing an annoying problem whereby, when I return to my iMac having put it to sleep, large chunks of conversation are missing. However, if I quit Messages and instantly re-Open it, the missing parts of the conversation re-appear.


Does anyone know why this is happening?

iMac, OS X Mountain Lion (10.8.2), iMac (21.5-inch, Mid 2010) 12GB RAM

Posted on Sep 3, 2013 2:44 AM

Reply
Question marked as Best reply

Posted on Sep 3, 2013 1:49 PM

Hi,


The Mac will effectively close any network as it goes to sleep.

The iMessages server in this case will presume you have left. (much the same way a iPhone will leave a WiFi network)


Whilst the network is shut down you will get no new messages.

When you wake the computer it does not class the Logging on to the server as a new session.

So you get no items/Messages synced.


However restarting the app does create a new session and iMessages will play catch up.


The only "fix" is to not let the computer Sleep.





User uploaded file
9:49 PM Tuesday; September 3, 2013


 iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.4)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad
"Limit the Logs to the Bits above Binary Images."  No, Seriously

3 replies
Question marked as Best reply

Sep 3, 2013 1:49 PM in response to Reuben Feffer

Hi,


The Mac will effectively close any network as it goes to sleep.

The iMessages server in this case will presume you have left. (much the same way a iPhone will leave a WiFi network)


Whilst the network is shut down you will get no new messages.

When you wake the computer it does not class the Logging on to the server as a new session.

So you get no items/Messages synced.


However restarting the app does create a new session and iMessages will play catch up.


The only "fix" is to not let the computer Sleep.





User uploaded file
9:49 PM Tuesday; September 3, 2013


 iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.4)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad
"Limit the Logs to the Bits above Binary Images."  No, Seriously

Sep 6, 2013 10:27 AM in response to Reuben Feffer

HI,


Sleep ?

The app not doing what people expect ?

Closing the Network On Sleep ?


I doubt that any of these will change.



User uploaded file
6:27 PM Friday; September 6, 2013


 iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.4)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad
"Limit the Logs to the Bits above Binary Images."  No, Seriously

Messages Missing, Until Quit

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.