I pre-ordered an album issues!

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Level 1

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I pre-ordered an album issues!

I pre-ordered an album, I have in my settings to automatically download. It reflects that the album is purchased but the music has not downloaded to my phone? Any help would be appreciated.

iPhone 5, iOS 6.1.4

Posted on Sep 3, 2013 5:52 AM

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Answer 1

Axeman1020

Level 6

15,132 points

Sep 3, 2013 6:01 AM in response to singaboi08

Download it here:

Open iTunes app > More > Purchased > Music

Double check your automatic download settings here:
Settings > iTunes & App Stores > in the Automatic Downloads section make sure Music is On

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Answer 2

Sep 13, 2013 7:40 AM in response to Axeman1020

I am having the same problem. My automatic download setting is turned on. The album shows as purchased, but it has not downloaded to my phone, nor does it show up in my purchased music.

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Answer 3

Axeman1020

Level 6

15,132 points

Sep 13, 2013 7:46 AM in response to titaniumtoes

Download it from the iTunes store on your computer:

Open iTunes Store > Purchased (in the Quick Links section on the right) > sign in > Music

Then sync it to your iOS device.

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