12 Replies Latest reply: Sep 3, 2013 12:04 PM by Lawrence Finch
MariusfromDenmark Level 1 Level 1

I bought a Iphone 4s for like 6 months ago, and 2 days ago my wifi stopped working.
I cant even activate it (from 0--->1) It is just frozen at 0


I bought a Iphone because of the quality I thought it was....
But maybe I was wrong, i have googled it and found a lot of people who got the same problem as me?:


My question is:


What can i do??
Why wont my telecompany give me a new Iphone? (Tried to call them)
Why wont Apple give me a new Iphone? (Tried call them) Both refused to give me new and blame each other.
Why no fix I can see people have got this problem for like 1 year???



Why do Apple have all those warranties when they dont even keep their words...


In case of errors or malfunctions of your Apple product, you can make your claim against Apple, even if you purchased the product by a third party. This warranty is based on the following provision in the European warranty that guarantees the rights of consumers in Europe


Very dissapointed Apple costumer (





Sources: http://www.apple.com/legal/warranty/products/iphone-danish.html

iPhone 4S, iOS 6.1.3
Solved by Lawrence Finch on Sep 3, 2013 8:30 AM Solved

Apple will replace the phone if it is within the one year warranty and is found to be defective. You can check the warranty status here: https://selfsolve.apple.com/agreementWarrantyDynamic.do.


The warranty is one year, and is honored in the country of purchase. The EU counts as one country for warranty purposes.


You can try troubleshooting it yourself by following the instructions here: http://support.apple.com/kb/TS1559