Wifi is disabled can't turn it on? (Out grayed)

Question

Wifi is disabled can't turn it on? (Out grayed)

I bought a Iphone 4s for like 6 months ago, and 2 days ago my wifi stopped working.
I cant even activate it (from 0--->1) It is just frozen at 0

I bought a Iphone because of the quality I thought it was....
But maybe I was wrong, i have googled it and found a lot of people who got the same problem as me?:

My question is:

What can i do??
Why wont my telecompany give me a new Iphone? (Tried to call them)
Why wont Apple give me a new Iphone? (Tried call them) Both refused to give me new and blame each other.
Why no fix I can see people have got this problem for like 1 year???

Why do Apple have all those warranties when they dont even keep their words...

In case of errors or malfunctions of your Apple product, you can make your claim against Apple, even if you purchased the product by a third party. This warranty is based on the following provision in the European warranty that guarantees the rights of consumers in Europe

Very dissapointed Apple costumer 😟(

Sources: http://www.apple.com/legal/warranty/products/iphone-danish.html

iPhone 4S, iOS 6.1.3

Posted on Sep 3, 2013 8:20 AM

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Answer 1

Sep 3, 2013 8:24 AM in response to MariusfromDenmark

So what troubleshooting have you done?

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Answer 2

Sep 3, 2013 8:30 AM in response to MariusfromDenmark

Apple will replace the phone if it is within the one year warranty and is found to be defective. You can check the warranty status here: https://selfsolve.apple.com/agreementWarrantyDynamic.do.

The warranty is one year, and is honored in the country of purchase. The EU counts as one country for warranty purposes.

You can try troubleshooting it yourself by following the instructions here: http://support.apple.com/kb/TS1559

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Answer 3

Sep 3, 2013 8:32 AM in response to Templeton Peck

I tried to: reset my data + my internet settings.
I tried to restart it.

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Answer 4

Sep 3, 2013 8:32 AM in response to Lawrence Finch

Sry i did not solve it..

They wont replace it... sry called them.

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Answer 5

Sep 3, 2013 8:36 AM in response to MariusfromDenmark

What reason did they give for not replacing it?

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Answer 6

Sep 3, 2013 8:44 AM in response to MariusfromDenmark

Back up your phone using iTUnes or iCloud. Then once the back up is completed. Erase all content and settings and set up as new phone. if Wi-fi is still greyed out. Put iphone in DFU mode and have itunes restore the phoen.

Connect your phone to the computer. Hold down sleep/wake and home button toghether for 18 sec. Release sleep/wake button keep holding homebutton until you see a message from itunes saying it sees a iphone in recovery mode. release home button press ok on the message and the click restore. when the restore is done set the phone up as a new phone. Test to see if wi-fi is greyed out. if it is call 18006947466. if you are under warranty they will help.

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