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I pre-orded an album last week. It is avaliable now but hasnt downloaded

I pre-orded an album last week. It is avaliable now but hasnt downloaded

iPhone 4S, iOS 6.1.3

Posted on Sep 3, 2013 9:09 AM

Reply
1 reply

Sep 5, 2013 2:06 PM in response to zhane12

Hi zhane12,


This article should help:


iTunes Store: About Pre-orders

http://support.apple.com/kb/HT5714

Downloading a pre-ordered item

When a pre-order item becomes available, you will receive an email letting you know your pre-order is available for download.

If you've enabled iTunes to automatically download prepurchased content, then your pre-order content may already be downloaded to your library. If not, simply click the download link provided within your email notification, and your pre-order content will begin to download. Alternatively you can use the "Check for Available Downloads" feature in iTunes on your computer by choosing Store > Check for Available Downloads to begin downloading your pre-order.


If that does not work, try downloading it as described here:


Downloading past purchases from the App Store, iBookstore, and iTunes Store

http://support.apple.com/kb/ht2519


Cheers!

- Ari

I pre-orded an album last week. It is avaliable now but hasnt downloaded

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