lee2rome

Level 1 (0 points)

Q: preorder music

I pre ordered some music and it hasnt downloaded. what is the hold up. its just stuck on purchased. why hasnt it downloaded.

Windows 7

Posted on Sep 3, 2013 9:25 AM

I have this question too

Q: preorder music

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Helpful answers

by ariel s,

ariel s Sep 5, 2013 2:30 PM in response to lee2rome
Level 4 (1,702 points)

Sep 5, 2013 2:30 PM in response to lee2rome

Hi lee2rome,

You can try to download the music using either of these methods:

iTunes Store: About Pre-orders
http://support.apple.com/kb/HT5714

Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/ht2519

Cheers!
- Ari
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