HT1711: iTunes Store: iTunes Plus Frequently Asked Questions (FAQ)

Learn about iTunes Store: iTunes Plus Frequently Asked Questions (FAQ)
mtaroff
Level 1 (0 points)

Q: i pre-ordered a cd.  I got an email that says i was charged.  i can't find it in my library.  How do i start the auto download of the cd?

i pre ordered a cd.  it's available today and i was charged.  How do i start the auto download because

it's not in my library?

MacBook Pro

Posted on Sep 3, 2013 4:28 PM

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mtaroff

Q: i pre-ordered a cd.  I got an email that says i was charged.  i can't find it in my library.  How do i start the au ... more

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  • by Delgadoh,

    Delgadoh Delgadoh Sep 5, 2013 2:23 PM in response to mtaroff
    Level 4 (1,405 points)
    Sep 5, 2013 2:23 PM in response to mtaroff

    Hey mtaroff,

     

    I found the following information about downloading a pre-ordered item from iTunes:

    When a pre-order item becomes available, you will receive an email letting you know your pre-order is available for download.

     

    If you've enabled iTunes to automatically download prepurchased content, then your pre-order content may already be downloaded to your library. If not, simply click the download link provided within your email notification, and your pre-order content will begin to download. Alternatively you can use the "Check for Available Downloads" feature in iTunes on your computer by choosing Store > Check for Available Downloads to begin downloading your pre-order.

     

    via: iTunes Store: About Pre-orders

    http://support.apple.com/kb/HT5714

     

    Sincerely,

    Delgadoh