I have a new wireless keyboard for my imac after my old keyboard broke. I can't log on top air my new keyboard. Help?
If your machine is off or requires login after sleep, you will need to borrow someone's USB keyboard just long enough to log in and get to the Bluetooth pairing window. I keep an old USB keyboard tucked away for those occasions.
First make sure the batteries aren't dead and that the keyboard hasn't already been paired with another device. If it hasn't, the keyboard should pair automatically when you reboot. You may have to press and hold the power button on the right side of an Apple keyboard until the LED starts flashing.
Otherwise see these support articles:
Apple Wireless Keyboard: Difficulty during pairing process
If you have a third-party Bluetooth keyboard, you may need a wired keyboard to complete the pairing process. It's a good idea to keep a cheap wired keyboard and mouse or trackball as backups for a desktop Mac anyway, because Bluetooth isn't completely reliable.
I can't log on to my imac to pair my new keyboard.
