dlanibarnhill
Level 1 (0 points)

Q: WHY DOESNT MY WIFI WORK?

When I am at school, I get the schols wifi and when I'm walking home I get the wifi of the neighborhood. As I get closer to my house my wifi pops up but the moment I set itno the house all five of our wifi's are gone and wont come back. So basically I get wifi everywhere but my house. It's just my iphone 4 too! My Mothers ipod and latop, my brothers Iphone and laptop and MY OWN laptop is connected to the wifi. It always worked until now! Also my phone as recently suffered from water damage a few weeks back but the wifi still worked after that, it's just been recently! Sorry for all the typing but Im hoping someone could helo me please!!!!

iPhone 4, iOS 6.1.3

Posted on Sep 3, 2013 5:58 PM

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dlanibarnhill

Q: WHY DOESNT MY WIFI WORK?

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  • by sterling r,

    sterling r sterling r Sep 6, 2013 9:42 AM in response to dlanibarnhill
    Community Specialists
    Sep 6, 2013 9:42 AM in response to dlanibarnhill

    Hello dlanibarnhill,

     

    Thank you for using Apple Support Communities!

    So it sounds like suddenly your wifi at home is not being seen by just this 1 device.

    I found this article about troubleshooting wifi connectivity on an ios device.

    iOS: Troubleshooting Wi-Fi networks and connections

    http://support.apple.com/kb/TS1398

     

    1. Tap Settings > Wi-Fi and turn Wi-Fi off and then on again.
    2. Confirm that your Wi-Fi router and Cable or DSL modem are connected to power, turned on, and indicate that they are connected to the Internet.
      • If not, refer to your network administrator or ISP for assistance.
    3. Restart your iOS device.
    4. Tap Settings > Wi-Fi and locate the Wi-Fi network to which you are connected. Then tap The right arrow button and Forget this Network. Try to connect to your desired Wi-Fi network again.
      • Note: You will need to enter your Wi-Fi password again if your desired network requires one.
    5. Turn your Wi-Fi router off and then on again2. If your ISP also provides cable or phone service, check with them before attempting this step to avoid interruption of service.
    6. Update your device to the latest version of software.
    7. Update your Wi-Fi router to the latest firmware2.
      • For AirPort Base Stations, see this article for information about firmware updates.

     

    If needed, I would do this troubleshooting next:

     

    Unable to locate a Wi-Fi network

    • Check to see if the network is available by tapping Settings > Wi-Fi and choosing from the available networks listed there.
      • Note: It may take a few seconds for the Wi-Fi network name to appear.
    • Move closer to your wireless router ( access point) and attempt to locate the Wi-Fi network again.
    • If you do not see the network you would like to join, you may be attempting to connect to a hidden network. Learn how to join a hidden network.
    • Supported Wi-Fi configurations vary by iOS device model. Find out which standards your device supports3.
    • Reset network settings by tapping Settings > General > Reset > Reset Network Settings.
      • Note: This will reset all network settings including: previously connected Wi-Fi networks and passwords, recently used Bluetooth accessories, VPN and APN settings.

     

    Cheers,

    Sterling

  • by paulcb,

    paulcb paulcb Sep 6, 2013 9:52 AM in response to dlanibarnhill
    Level 6 (19,114 points)
    Sep 6, 2013 9:52 AM in response to dlanibarnhill

    Try power cycling the router in your house.

  • by tonefox,

    tonefox tonefox Sep 6, 2013 11:12 AM in response to paulcb
    Level 6 (9,298 points)
    Sep 6, 2013 11:12 AM in response to paulcb

    I've also always thought it reasonable to offer the most obvious answer first, instead of frightening people with a dozen alternatives and links.