HT202729: iTunes Store download options
Learn about iTunes Store download options
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Helpful answers
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Sep 6, 2013 8:51 AM in response to GrumpyInAusby sheila_m.,Hello GrumpyInAus,
Sorry to hear the TV show you purchased from iTunes is giving you an error message. I am sure you can't wait to watch season 3 of Game of Thrones!
If the TV show has completely downloaded, I recommend deleting the video from iTunesand downloading the show again from your list of purchases. You can find the steps to do this under the section titled "Apps, Books, Music, Movies, or TV shows on a computer" in the following article:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/ht2519
If you are still not able to play the episodes, you can report an issue with this purchase using the steps in this article:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/ht1933
Best,
Sheila M.
