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Pbch1l

Q: Preorder

I just preordered books on iBooks and cannot find them in the purchase section as the confirmation prompt indicated. We're they preordered?

iPad

Posted on Sep 4, 2013 6:52 PM

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Q: Preorder

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  • by sheila_m.,

    sheila_m. sheila_m. Sep 7, 2013 6:49 AM in response to Pbch1l
    Community Specialists
    Sep 7, 2013 6:49 AM in response to Pbch1l

    Hello Pbch1l,

     

    If you are unsure whether the books were pre-ordered, check in your purchase history on your account page.  Follow the steps below to verify that they were purchased (click on the images to enlarge them):

    To view, cancel, or see the expected release dates for your pending pre-orders

     

    1. Choose Store > View My Appie ID, then click Manage Pre-orders, which located in the Settings section at the bottom of the Account Information screen in iTunes on your computer.

     

    HT5714--settings-001-en.png

     

    2. From the Mange Pre-orders screen, click the Cancel button to the right of the pre-order item you would like to cancel. You'll be asked to confirm your pre-order cancellation.

     

    HT5714--manage_preorders-001-en.png

     

    You can find the full article here:

    iTunes Store: About Pre-orders

    http://support.apple.com/kb/HT5714

     

    Thank you for using Apple Support Communities.

     

    Best,

    Sheila M.