1 Reply Latest reply: Sep 7, 2013 6:49 AM by sheila_m.
Pbch1l Level 1 (0 points)

I just preordered books on iBooks and cannot find them in the purchase section as the confirmation prompt indicated. We're they preordered?

  • sheila_m. Community Specialists (3,280 points)

    Hello Pbch1l,


    If you are unsure whether the books were pre-ordered, check in your purchase history on your account page.  Follow the steps below to verify that they were purchased (click on the images to enlarge them):

    To view, cancel, or see the expected release dates for your pending pre-orders


    1. Choose Store > View My Appie ID, then click Manage Pre-orders, which located in the Settings section at the bottom of the Account Information screen in iTunes on your computer.




    2. From the Mange Pre-orders screen, click the Cancel button to the right of the pre-order item you would like to cancel. You'll be asked to confirm your pre-order cancellation.




    You can find the full article here:

    iTunes Store: About Pre-orders



    Thank you for using Apple Support Communities.



    Sheila M.