I have undated my iTunes, even tried uninstalling and reinstalling and I still cannot get my phone to sync. Any help?
iPhone 4S, iOS 6.1.4
Posted on Sep 4, 2013 10:53 PM
Q: My iTunes is updated, however, when I attempt to sync my phone iTunes stops working and windows says I need to open it.
Hello Jackie,
Thank you for the details of the issue you are experiencing when trying to sync your iPhone with iTunes. Follow the steps in the article below to troubleshoot an issue like this (you can skip the steps you have already taken):
iTunes: May become unresponsive when connecting iPhone, iPad, or iPod touch
http://support.apple.com/kb/TS3219
Thank you for using Apple Support Communities.
Best,
Sheila M.