HT203516: Get help creating an iCloud backup
Learn about Get help creating an iCloud backup
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Helpful answers
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Sep 4, 2013 10:22 PM in response to saribrookeby AnaMusic,saribrooke wrote:
My phone was running out of storage space ...
This more than likely means you are running out of Space LOCALLY on your Device and you need to Delete Data OFF your Device...
If this is the case... Getting Additional iCloud Storage will not fix your issue.
See Here > 'Not enough free space' alert when trying to sync
From Here > http://www.apple.com/support/iphone/syncing/
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Sep 4, 2013 10:24 PM in response to saribrookeby gail from maine,Hi saribrooke,
If you are running out of storage space on your phone, then additional iCloud storage won't help you. You need to go to Settings>Usage and see what is taking up storage on your phone. You may have to delete some apps, or if you have not backed up your photos on your Camera Roll, you may need to do that and then delete the Camera Roll photos.
If you have videos, those take up a lot of room, so back those up to iPhoto or to your Photos folder on your computer and then delete them.
Cheers,
GB