Q: I purchased a audio book to listen to on my commute to work. It only works over wifi, that does me no good in the car and the book is hours long for audio. That will eat up my data. How can I get a refund?

How are you trying to listen to it ? You shouldn't need to be online to listen to it, I don't for any of mine. If you've downloaded it directly on your iPad (or synced it from your computer) then it should be in the Music app (you will get an Audiobooks option under the More button in the Music app when you have audiobooks on it) - is that where you are trying to listen to it ?

You probably need to synch it to your iPhone via ITunes.  Pick your device in iTunes and then go to Books when the device screen opens up. You'll see books you've loaded onto the iPhone in the box on right. Books you've purchased on the left. Click on the book you just purchased. It should appear in the right hand box. Then synch the phone and iTunes will transfer over