Placed it in a bowl of rice. Cannot connect charger to charging port. Pleae give advise on what to do. Thank you
iPhone 5, iOS 6.1
Cannot connect charger to charging port.
I assumed that meant you could not physically plug the connector into the iPhone's charging port. Is that what you meant? If not, please explain in more detail.
Then something must be physically blocking it... clearly the milk didn't cause that. Look at both the connector and the port closely for a bent tab or broken part. Turn the phone off and try cleaning both with a little bit of alcohol on a swab.
is there a crunchy nut cornflake stuck in the charging slot
Reality is iPhones are not lactose or any other liquid tolerant
You can exchange for a refurbished unit at Apple Genius bar for $229
may save a lot of time and lost data ,make sure you back up everything whilst it still works
Thank you for your advise! I didn't even think about a grain of rice blocking the entrance to the port. I just assumed it was Apple's way of blocking any form of liquid to get in the system. You are right, there was one grain that was blocking the port. I finally was able to remove it and now I can charge my phone again. Have a good day! 🙂
Inspect your charing port for interfence, although I fail to see how the milk could have caused this.
I hate to ask you, but how do I do that? There is nothing in the to block the charging port.
I even tried my Mophie...no suceess either. Thank you for your advise. I will have to take it to the apple store.
Yes, that's exactly what is happening and my battery is now on 30%!
Pull the Rice Crispy® out of the charging port- something is blocking your entry.
You're welcome... glad you got it sorted.
Feel stupid now....I guess my phone is my connection to my family and I feel lost without it. Have a great day and thanks again!
No reason to feel stupid... we all learn mostly by experience, either directly or indirectly. 😉
Thanks again for your help...my day wasn't ruined after all.
You should give leroydouglas the 'greenie'... he was the one that figured out the rice crispy part. 😉
Dropped my phone in my cereal bowl and took it out immediately. I let it sit in rice and it's still working. I noticed i could not charge the phone. The charged wuld not go in the charging port of the cell phone. What do I do? Please help me!
