HT202729: iTunes Store download options

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MelanieYT

Level 1 (0 points)

Q: What if I purchase an App from the App Store...start using it, exploring it, etc. and discover I don't like it - inspite of the 4.5 star rating...can I return it?

I purchased an app (for $9.99) and after looking at it, don't like it. Is there any recourse to 'return' it?

iPad, iOS 6.1.4

Posted on Sep 5, 2013 7:48 AM

I have this question too

Q: What if I purchase an App from the App Store...start using it, exploring it, etc. and discover I don't like it - inspite of the 4. ... more

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by Demo,

Demo Sep 5, 2013 7:50 AM in response to MelanieYT
Level 10 (95,986 points)

iPad

Sep 5, 2013 7:50 AM in response to MelanieYT

The terms of the App Store are no refunds, but you can try if you want. You will have to email iTunes store support.

https://getsupport.apple.com/Issues.action
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by drummerkid2,

drummerkid2 Sep 5, 2013 7:53 AM in response to MelanieYT
Level 2 (280 points)

Sep 5, 2013 7:53 AM in response to MelanieYT

If you go to https://reportaproblem.apple.com/ and sign in with your Apple ID, you can report an issue with a purchase and request a refund. In this particular scenario, the best choices to select would probably be "Item opens but doesn't function as expected" or "Problem is not listed here."
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