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Volume buttons changing my screen instead of volume?

I recently got a 2013 Macbook Air, but now I'm having a problem. When I press my volume buttons, they don't change my volume, but instead change my screen. If I press the up voulme button, my dashboard slides in from the left. If I press it again, it slides back and I return to the screen I was on. When I press the down volume button, the app/ safari page I have open slide up so I can only see the bottom edge of it at the top of my screen, and a grey translucent border about a half an cm thick pops up around my entire screen. My brightness buttons aren't working either, and sometimes they make the "error" sound (I'm not exactly sure what it's called, just the sound the computer makes when you press a button but it doesn't work). I did the mountain lion update, restarted my laptop twice, but still nothing.

Answers are much appreciated! Thanks (:

MacBook Air, OS X Mountain Lion (10.8.4)

Posted on Sep 5, 2013 2:04 PM

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Question marked as Top-ranking reply

Posted on Nov 22, 2013 11:46 AM

I HAD THAT PROBLEM TOO AND I JUST SOLVED IT,

System preferences > Keyboard > unselect "Use all F1, F2 etc. keys as standard function keys"


maybe you accidentally selected that preference.....I did

17 replies

Mar 8, 2015 3:30 PM in response to 17herma

if you ever have this problem,

1. turn your computer off completely

2. press power button to turn on then immediately press following buttons: (command,option, p, r) at the same time BEFORE YOU HEAR THE START UP SOUND. (it will not work if you press the buttons during or after the start up sound)

3. The screen should shut off then start up again (keep holding buttons)

4. Once you hear the start up sound again, stop pressing the buttons.


Your function buttons should work again and go back to normal 🙂 ps. (this will not delete or wipe out your computer at all)

Sep 5, 2013 2:26 PM in response to 17herma

When I press the down volume button, the app/ safari page I have open slide up so I can only see the bottom edge of it at the top of my screen, and a grey translucent border about a half an cm thick pops up around my entire screen.




Your new Mac should not have these kind of problems. As I mentioned previously, you have 14 days from the date you received your Mac for an exchange or refund.

Volume buttons changing my screen instead of volume?

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