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I forgot my security question answers... Unless there case sensitive I'm not sure, how can i resolve this?

I forgot my security question answers... Unless there case sensitive I'm not sure, how can i resolve this?

Posted on Sep 5, 2013 3:42 PM

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Posted on Sep 5, 2013 3:43 PM

Click here for information. If the option to have the answers emailed to you isn't available or doesn't work(the email may take a few hours to arrive), contact the iTunes Store staff via the link in that article.


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2 replies

Sep 5, 2013 3:43 PM in response to JoBlake

The Three Best Alternatives for Security Questions and Rescue Mail


1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.

2. Call Apple Support in your country: Customer Service: Contact Apple support.

3. Rescue email address and how to reset Apple ID security questions.


A substitute for using the security questions is to use 2-step verification:


Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

I forgot my security question answers... Unless there case sensitive I'm not sure, how can i resolve this?

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