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My iPod Touch 4th Gen won't connect to the internet!

Recently whenever I try to connect to our home wifi it hasn't been connecting, all that comes up is that loading spinning circle thing that means it's trying to connect. No matter how long I leave it, it doesn't connect. I don't think it is the router or network connection as my brothers iPod connects and works fine as usual, and I don't think it is a hardware issue relating to wifi connection because I can connect to my friends network just fine. So has anyone had a similar problem? or know how to solve it?

iPod touch

Posted on Sep 6, 2013 3:03 AM

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1 reply

Sep 6, 2013 4:52 AM in response to samk182

Does the iOS device connect to other networks?

Does the iOS device see the network?

Any error messages?

Do other devices now connect?

Did the iOS device connect before? I think yes

Try the following to rule out a software problem:

- Reset the iOS device. Nothing will be lost

Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

least ten seconds, until the Apple logo appears.

- Power off and then back on the router

- Reset network settings: Settings>General>Reset>Reset Network Settings

- iOS: Troubleshooting Wi-Fi networks and connections

- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network

- iOS: Recommended settings for Wi-Fi routers and access points

- Restore from backup. See:

iOS: How to back up

- Restore to factory settings/new iOS device.

If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem. Doubtful this is a problem

Apple Retail Store - Genius Bar

My iPod Touch 4th Gen won't connect to the internet!

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