Just wondering why the dot changes from green to grey? Is that because the phone is in use? Also, what is the red ballon stand for?
iPhone 4S
Green means it's online, gray means it's offline. Not sure about the red balloon, haven't seen that.
Thank you! Another dumb question....why is it offline? Does that happen when the phone is in use? Trying to figure out why, and I'm really dumb when it comes to anything technical:) Do you have to turn off the wifi to get that grey dot?
You're welcome. It's offline when it doesn't have a data connection to the internet, either via wifi or cellular. To make it go offline, put your phone in Airplane mode.
Am I bugging you yet, LOL! I am using it to keep track of my wild child, and he keeps telling me he hasnt touched anything but then periodically its grey again...he says it does that when hes talking on the phone...any truth to that? Or should I assume hes switching on the airplane mode when he dosent want me to know where he is? Again, I am so grateful for your help!
No, you aren't bugging me at all. 🙂
If his phone is using Verizon or Sprint and he is not connected to wifi, he may be telling you the truth. I don't believe the CDMA networks these carriers use support simultaneous voice and data, meaning while he's talking the network won't have a data connection to the internet, which would be necessary for Find My iPhone to show it as being online.
He uses Verizon and his phone is always connected to wifi unless he switches that to off, correct?
No, having wifi turned on only allows the phone to access wifi if it is available. But if he's not in range of a open (public) wifi network that the phone can connect to, which is common for an iPhone where you may be travelling in a car for example, the phone would not be connected to wifi even though the setting is turned on. So, for example, if he was travelling in a car and talking on the phone, his phone would not have a data connection to the internet (either using by wifi or his cellular data network) until the call ended.
You could of course test this by having him turn off wifi on his phone while he's at home, then call him on his phone and see if it goes offline in Find My iPhone and goes back online when he ends the call.
Great advice! Thanks so much:)
You're welcome.
Hi,
I just tried Find my iPhone from the Macbook Pro and it shows 2 green dots. One is for the current location of my phone at home, but the other one is for a location a number of blocks away (where my phone is currently not located). Does anyone know why this is happening?
What does the yellow dot means ? I trying to see if my phone is on are off
You might want to consider starting a new discussion. Since this one is a couple of years old, less people are likely to look at it. A new post would be much more visible. You can link to this one.
What do the green dot, the red dot and the grey dot on the location map mean?
