Black screen + Kernel panic

Can anyone help me with this problem (I hope this is the right place):


I was working on my Imac yesterday until I got a Kernel Panic for the first time. It asked me to reset the computer, and so I did.

After the reset I got the black screen of death.. My Imac went on, but the screen was black, no chime and no working keyboard.

It wasn't doing anything after unplugging it, holding in the start button, unplugging it again and so on. Suddenly, after 24hours, it worked again. Everything is back to normal now.


But then I left my computer for more than half an hour and when I came back the screen was black (like sleeping mode), but it didn't react when I pressed my keyboard or mouse. So I reset the Imac again, and it's still working like it did before.


I asked for the problem report and this is what I got. Can anyone tell me if there any useful information in there? I don't wanna leave my Imac for 5 minutes and come back to a black screen of DEATH.




Interval Since Last Panic Report: 1396 sec

Panics Since Last Report: 1

Anonymous UUID: 56222E62-4CD8-4AAD-A331-8618669A7FCB



Fri Sep 6 20:08:15 2013

panic(cpu 3 caller 0x2abf6a): Kernel trap at 0x00279e2a, type 14=page fault, registers:

CR0: 0x80010033, CR2: 0x0000001c, CR3: 0x4ef41000, CR4: 0x00000660

EAX: 0x00001000, EBX: 0x0d0921bc, ECX: 0x00000000, EDX: 0x00001000

CR2: 0x0000001c, EBP: 0x57563de8, ESI: 0x00001000, EDI: 0x00000000

EFL: 0x00010202, EIP: 0x00279e2a, CS: 0x00000008, DS: 0x0f880010

Error code: 0x00000000



Backtrace (CPU 3), Frame : Return Address (4 potential args on stack)

0x57563bd8 : 0x21b837 (0x5dd7fc 0x57563c0c 0x223ce1 0x0)

0x57563c28 : 0x2abf6a (0x59e3d0 0x279e2a 0xe 0x59e59a)

0x57563d08 : 0x2a1a78 (0x57563d20 0x64 0x57563de8 0x279e2a)

0x57563d18 : 0x279e2a (0xe 0x48 0x57560010 0x10)

0x57563de8 : 0x258575 (0xd0121bc 0x1000 0x0 0x1)

0x57563f38 : 0x2ab83c (0x8a9047c 0x601000 0x1 0x1)

0x57563fc8 : 0x2a18da (0xa836184 0x0 0x10 0xa836184)



BSD process name corresponding to current thread: launchd



Mac OS version:

10K549



Kernel version:

Darwin Kernel Version 10.8.0: Tue Jun 7 16:33:36 PDT 2011; root:xnu-1504.15.3~1/RELEASE_I386

System model name: iMac11,1 (Mac-F2268DAE)



System uptime in nanoseconds: 4054457547245

unloaded kexts:

com.apple.driver.AppleUSBUHCI 4.2.0 (addr 0x1127000, size 0x65536) - last unloaded 242344596540

loaded kexts:

com.parallels.kext.prl_vnic 7.0 15106.786747 - last loaded 70799772900

com.parallels.kext.prl_netbridge 7.0 15106.786747

com.parallels.kext.prl_hid_hook 7.0 15106.786747

com.parallels.kext.prl_hypervisor 7.0 15106.786747

com.parallels.kext.prl_usb_connect 7.0 15106.786747

com.apple.driver.AGPM 100.12.31

com.apple.driver.AppleHWSensor 1.9.3d0

com.apple.driver.AudioAUUC 1.57

com.apple.filesystems.autofs 2.1.0

com.apple.driver.AppleMikeyHIDDriver 1.2.0

com.apple.driver.AppleUpstreamUserClient 3.5.7

com.apple.driver.AppleMCCSControl 1.0.20

com.apple.driver.AppleHDA 2.0.5f14

com.apple.kext.ATIFramebuffer 6.3.6

com.apple.driver.AppleMikeyDriver 2.0.5f14

com.apple.ATIRadeonX2000 6.3.6

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.AudioIPCDriver 1.1.6

com.apple.driver.AirPort.Atheros21 425.14.7

com.apple.driver.ACPI_SMC_PlatformPlugin 4.7.0a1

com.apple.driver.AppleLPC 1.5.1

com.apple.driver.AppleBacklight 170.0.46

com.apple.driver.AppleIRController 303.8

com.apple.driver.AppleUSBCardReader 2.6.1

com.apple.iokit.SCSITaskUserClient 2.6.8

com.apple.BootCache 31.1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1

com.apple.iokit.IOAHCIBlockStorage 1.6.4

com.apple.driver.AppleFWOHCI 4.7.3

com.apple.driver.AppleUSBHub 4.2.4

com.apple.iokit.AppleBCM5701Ethernet 3.0.5b8

com.apple.driver.AppleEFINVRAM 1.4.0

com.apple.driver.AppleAHCIPort 2.1.7

com.apple.driver.AppleUSBEHCI 4.2.4

com.apple.driver.AppleACPIButtons 1.3.6

com.apple.driver.AppleRTC 1.3.1

com.apple.driver.AppleHPET 1.5

com.apple.driver.AppleSMBIOS 1.7

com.apple.driver.AppleACPIEC 1.3.6

com.apple.driver.AppleAPIC 1.4

com.apple.driver.AppleIntelCPUPowerManagementClient 142.6.0

com.apple.security.sandbox 1

com.apple.security.quarantine 0

com.apple.nke.applicationfirewall 2.1.14

com.apple.driver.AppleIntelCPUPowerManagement 142.6.0

com.apple.driver.AppleProfileReadCounterAction 17

com.apple.driver.AppleProfileTimestampAction 10

com.apple.driver.AppleProfileThreadInfoAction 14

com.apple.driver.AppleProfileRegisterStateAction 10

com.apple.driver.AppleProfileKEventAction 10

com.apple.driver.AppleProfileCallstackAction 20

com.apple.driver.DspFuncLib 2.0.5f14

com.apple.driver.AppleSMBusController 1.0.10d0

com.apple.kext.ATI4800Controller 6.3.6

com.apple.kext.ATISupport 6.3.6

com.apple.iokit.IOFireWireIP 2.0.3

com.apple.iokit.IOSurface 74.2

com.apple.iokit.IOBluetoothSerialManager 2.4.5f3

com.apple.iokit.IOSerialFamily 10.0.3

com.apple.iokit.IOAudioFamily 1.8.3fc2

com.apple.kext.OSvKernDSPLib 1.3

com.apple.driver.AppleHDAController 2.0.5f14

com.apple.iokit.IOHDAFamily 2.0.5f14

com.apple.iokit.IO80211Family 320.1

com.apple.iokit.AppleProfileFamily 41

com.apple.driver.AppleSMC 3.1.0d5

com.apple.driver.IOPlatformPluginFamily 4.7.0a1

com.apple.driver.AppleSMBusPCI 1.0.10d0

com.apple.driver.AppleBacklightExpert 1.0.1

com.apple.iokit.IONDRVSupport 2.2.1

com.apple.iokit.IOGraphicsFamily 2.2.1

com.apple.driver.AppleUSBHIDKeyboard 141.5

com.apple.driver.AppleHIDKeyboard 141.5

com.apple.driver.BroadcomUSBBluetoothHCIController 2.4.5f3

com.apple.driver.AppleUSBBluetoothHCIController 2.4.5f3

com.apple.iokit.IOBluetoothFamily 2.4.5f3

com.apple.iokit.IOUSBHIDDriver 4.2.0

com.apple.iokit.IOSCSIBlockCommandsDevice 2.6.8

com.apple.iokit.IOUSBMassStorageClass 2.6.7

com.apple.driver.AppleUSBMergeNub 4.2.4

com.apple.driver.AppleUSBComposite 3.9.0

com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.6.8

com.apple.iokit.IOBDStorageFamily 1.6

com.apple.iokit.IODVDStorageFamily 1.6

com.apple.iokit.IOCDStorageFamily 1.6.1

com.apple.driver.XsanFilter 402.1

com.apple.iokit.IOAHCISerialATAPI 1.2.6

com.apple.iokit.IOSCSIArchitectureModelFamily 2.6.8

com.apple.iokit.IOFireWireFamily 4.2.6

com.apple.iokit.IOUSBUserClient 4.2.4

com.apple.iokit.IONetworkingFamily 1.10

com.apple.iokit.IOAHCIFamily 2.0.6

com.apple.iokit.IOUSBFamily 4.2.4

com.apple.driver.AppleEFIRuntime 1.4.0

com.apple.iokit.IOHIDFamily 1.6.6

com.apple.iokit.IOSMBusFamily 1.1

com.apple.kext.AppleMatch 1.0.0d1

com.apple.security.TMSafetyNet 6

com.apple.driver.DiskImages 289.1

com.apple.iokit.IOStorageFamily 1.6.3

com.apple.driver.AppleACPIPlatform 1.3.6

com.apple.iokit.IOPCIFamily 2.6.5

com.apple.iokit.IOACPIFamily 1.3.0

Model: iMac11,1, BootROM IM111.0034.B02, 4 processors, Intel Core i5, 2.66 GHz, 4 GB, SMC 1.54f36

Graphics: ATI Radeon HD 4850, ATI Radeon HD 4850, PCIe, 512 MB

Memory Module: global_name

AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 9280: 2.1.14.6

Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 1 incoming serial ports

Network Service: AirPort, AirPort, en1

Serial ATA Device: ST31000528AS, 931,51 GB

Serial ATA Device: OPTIARC DVD RW AD-5670SC

USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2

USB Device: Keyboard Hub, 0x05ac (Apple Inc.), 0x1006, 0xfa140000 / 5

USB Device: USB Optical Mouse, 0x1bcf (Sunplus Innovation Technology Inc.), 0x0005, 0xfa143000 / 8

USB Device: Apple Keyboard, 0x05ac (Apple Inc.), 0x0221, 0xfa142000 / 7

USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4

USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8215, 0xfa111000 / 6

USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0xfa120000 / 3

USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2

USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0xfd120000 / 4

USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8502, 0xfd110000 / 3

iMac, Mac OS X (10.6.8)

Posted on Sep 6, 2013 11:34 AM

Reply
1 reply

Sep 6, 2013 12:20 PM in response to Skwawesome

Most likely, one of these is the culprit.


com.parallels.kext.prl_vnic 7.0 15106.786747 - last loaded 70799772900

com.parallels.kext.prl_netbridge 7.0 15106.786747

com.parallels.kext.prl_hid_hook 7.0 15106.786747

com.parallels.kext.prl_hypervisor 7.0 15106.786747

com.parallels.kext.prl_usb_connect 7.0 15106.786747


Boot into safe mode (restart holding down SHIFT key). If no KP, then disable these, reenable one at time to determine which. If KP, then most likely hardware related. Run the Apple Hardware Test suite, extended tests at least twice, followed by Rember. See


OS X About kernel panics,
Technical Note TN2063: Understanding and Debugging Kernel Panics,
Mac OS X Kernel Panic FAQ,
Resolving Kernel Panics,
How to troubleshoot a kernel panic, and
Tutorial: Avoiding and eliminating Kernel panics for more details.

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Black screen + Kernel panic

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