I keep getting a black matchbox size box on the bottom half of the screen when watching the downloaded movie. It's happened twice now and I'm not sure what to do
It's happened again tonight and the iTunes store have no glue and cannot help. I have an old style 16gb Apple TV and a brand new Sony Bravia TV. All other films and tv shows play fine, it's just the rented and purchased films on iTune Store. Star Trek last night did not have the problem, however, when the closed captions for the translations halfway through the film came on screen they stayed there and would not go away. Had to stop the film and start it again the get ride of them.
This solution has not worked for the black rectangle though. Any help would be appreciated as I tent to rent