Skip navigation

My iPod touch will not connect to the itunes app!

181 Views 2 Replies Latest reply: Sep 7, 2013 8:56 AM by lllaass RSS
tracy135 Calculating status...
Currently Being Moderated
Sep 7, 2013 7:00 AM

Hi, my ipod touch(4th generation) will not connect to the itunes app, app store, or the internet. It is connected to my wifi and shows full bars with connectivity. However when I click on the itunes app it takes to a blank white screen and says it is loading. It stays on that screen for about 5 minutes and then a little blue box pops up and says unable to connect to itunes store. I don't understand this because I also have an Ipad 2 connected to the same wifi and that has no problem connecting to the itunes store or internet. So I don't understand why my iPad can get on itunes while my iPod can't, when they are on the same wifi connection. Can anyone please help me!!!

iPod touch

Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)

Legend

  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.