Airport extreme no internet, though light is green

Hi,

My Airport Extreme won't connect to the internet anymore. It's light is green (no blinking or anything). It worked for years, but now it doensn't anymore.


My modem is working fine. I checked that, by directly connecting my iMac (by an ethernet cable) to the modem, and then there is a working connection to internet. So I concluded the Airport Extreme must be the problem. I even replaced the Airport Extreme by an (El-Cheapo) other wireless router, which worked like a charm. So the problem is indeed the Airport Extreme.


This is what I tried (many times and in various ways/order):


1. Rebooting the modem

2. Rebooting the Airport Extreme

3. Factury reset of Airport Extreme and setting it up from scratch

4. Disconnect all Ethernet cables to the Airport Extreme, except for the WANand mto my iMac

5. Disable Wireless modes

6. Downgrade firmware (and after this do not resolve the issue), upgrade to the latest firmware again


but none of it resolved the problem..


Suggestions what to try next??


Alte.

Airport Extreme base station-OTHER, Mac OS X (10.6.8)

Posted on Sep 7, 2013 4:29 AM

Reply
4 replies

Sep 7, 2013 9:31 AM in response to Alte

Based on your description of the issue and what you have already done to try to resolve it, I'm afraid that it sounds like you AirPort Extreme is starting to fail. I am assuming that you didn't replace the Internet modem and that it is the same one you have used with the Extreme successfully for year.


If you did replace the modem, it may be possible that the Extreme may just happen not to be compatible with it.

Sep 7, 2013 12:16 PM in response to Tesserax

Finally I solved the problem myself by a full power cycle of the modem and the Airport Extreme, as described on


https://discussions.apple.com/docs/DOC-3412


Only when following exactly the steps (in the order) as is described, I was able to get an internet connection (again). Before, whenever I lost connection, I just rebooted both the modem + Aripiort Extreme (i.e. unplug-wait-plug the power), and I would be reconnected. So still, now, I feel AirPort Extreme is starting to fail... Let's see for how long it will be running now...


Thx for the help/reply anyway!!

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Airport extreme no internet, though light is green

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