iTunes Store has cancelled a Billing Agreement with you.

I received this email (see below in italics) from paypal that the itunes store has cancelled a billing agreement with me; I had to enter a new card into paypal because my old one had expired, which I did a day before this message was received. Why is the itunes store sending this message? It appears that I was able to purchase something from the store even though this message came up. I am concerned that my information is not being updated by itunes, and don't want the purchase reported to a credit agency (even though the payment was made and posted to my account). Can anyone help with this? Please?????


iTunes Store has cancelled a Billing Agreement with you.

Description: iTunes Store purchases.

To manage your Billing Agreement, log in to your PayPal account, go to your Profile, and click My money. You can choose your payment method and, if you wish, cancel your Billing Agreement in the "My preapproved payments" section.

If you need to contact iTunes Store directly, please use the following avenues:

-----------------------------------

Business information

-----------------------------------

Business: iTunes Store

Contact E-Mail: do_not_reply@apple.com

Contact Phone Number: 800-275-2273

Sincerely,

PayPal

Posted on Sep 7, 2013 10:17 AM

Reply
4 replies

Sep 27, 2016 12:52 AM in response to Tyalhank

Is this a new account, and have you entered your payment details ? If it is then unless you use these instructions when creating an account : Create or use your Apple ID without a payment method - Apple Support

then payment details will need to be entered before the account can be used - you should be able to remove your card's details after entering them

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iTunes Store has cancelled a Billing Agreement with you.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.