HT203516: Get help creating an iCloud backup

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HeatherNicolee
Level 1 (0 points)

Q: My iPad says it needs an iCloud backup but won't allow me do anything when I click ok.. I can't even turn it off. Can you please help? Thank you!!!

My iPod says that it needs an iCloud backup and it hasn't been done in 3 weeks. However, it will not allow me to do anything.. It won't even let me turn it off. Please help! Thank you!!!

Posted on Sep 7, 2013 2:01 PM

by lllaass,Solvedanswer
lllaass lllaass
Level 10 (190,702 points)
Apple Watch
A:

- Reset the iOS device. Nothing will be lost

Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

least ten seconds, until the Apple logo appears.

- Then go to Settings>iClould Storage and Backup and manually make an iCloud backup

Posted on Sep 7, 2013 2:02 PM

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HeatherNicolee

Q: My iPad says it needs an iCloud backup but won't allow me do anything when I click ok.. I can't even turn it off. Can you please h ... more

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