I purchased a Canon IP100 mobile printer with a BU-30 on my OS X 10.8.4. When I try to print it says the Blue tooth is not connected. It has been paired and configured. What else should i check? Thanks for your help!

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I purchased a Canon IP100 mobile printer with a BU-30 on my OS X 10.8.4. When I try to print it says the Blue tooth is not connected. It has been paired and configured. What else should i check? Thanks for your help!

MacBook Pro (13-inch Mid 2010), OS X Mountain Lion (10.8.4), Canon IP100 and Canon BU-30

Posted on Sep 7, 2013 6:57 PM

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Answer 1

jeremy_v

Community Specialist

Sep 10, 2013 6:45 AM in response to sjenglert

Hi sjenglert,

Thanks for visiting Apple Support Communities.

I'd suggest the troubleshooting steps in the "Additional Bluetooth help" section of this article:

Bluetooth Quick Assist

http://support.apple.com/kb/HT1153

See this article for some other general steps that can help with troubleshooting a printer connection:

Troubleshooting printer issues in OS X

http://support.apple.com/kb/TS3147

Cheers,

Jeremy

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