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Pourquoi je n'arrive pas a faire la mise a jour ios 7 sur itunes ?

Sa met erreur 3194

iPhone 5, iOS 6.1.4

Posted on Sep 7, 2013 7:48 PM

Reply
13 replies

Sep 7, 2013 7:52 PM in response to Rubyjack

Check this support document http://support.apple.com/kb/ts4451. Or this support document http://support.apple.com/kb/TS3694


This information is from the second one. This generally means you are jailbroken or are trying to install non-standard software.


Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:

  1. Install the latest version of iTunes.
  2. Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
  3. Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow iTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
  4. Try to restore from another known-good computer and network.
  5. If the errors persist on another computer, the device may need service.

Pourquoi je n'arrive pas a faire la mise a jour ios 7 sur itunes ?

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