2 Replies Latest reply: Sep 8, 2013 3:02 AM by ampifed1
Rhayem Level 1 Level 1

I forget my password and the Iphone is disabled how i can recover my password

iPhone 4, iOS 6.1.3
  • Ocean20 Level 6 Level 6


    You should be able to remove the passcode by restoring the device. Do the following:


    1. Connect the device to the computer to which you normally sync;

    2. Open iTunes (Note: If iTunes prompts you to enter the passcode, try another computer that you have synced with. Otherwise, go to "If you have never synced your device with iTunes" in http://support.apple.com/kb/ht1212 )

    3. Right-click the device in the left column of  iTunes and select Back up (read this article on how to restore http://support.apple.com/kb/HT1766 )

    4. When the backup is complete, select Restore

    5. When finished, restore from your most recent backup


    To restore read the restore section in this article http://support.apple.com/kb/HT1766

    If that doesn’t work you will need to perform a factory restore to remove it.

  • ampifed1 Level 1 Level 1

    Plug in to iTunes, and you should be able to undisable it and then log in with your apple ID